Reserve Bank of India

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Date: 21 Jan 2011

Working Group on Information Security, Electronic Banking, Technology Risk Management and Cyber Frauds

	Letter of Transmittal
	Executive Summary
	Introduction
	Terms of reference
	Approach of the Group
	Acknowledgements
	Report Structure
	Chapter 1- Information Technology Governance
	Chapter 2 – Information Security
	Chapter 3 – IT operations
	Chapter 4 – IT services outsourcing
	Chapter 5 – IS Audit
	Chapter 6- Cyber frauds
	Chapter 7- Business Continuity Planning
	Chapter 8 - Customer education
	Chapter 9- Legal issues
	Annexures
	References

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