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CONSUMER EDUCATION AND PROTECTION

The Reserve Bank’s approach to customer service focusses on protection of customers’ rights, enhancing the quality of customer service, spreading awareness and strengthening the grievance redressal mechanism in banks and also in the Reserve Bank.

Press Release


PDF document (152 kb)
Date : Mar 29, 2017
Opening of all Agency Banks for government business on April 1, 2017 – Revised instructions

To facilitate government receipt and payment functions, vide press release dated March 24, 2017, all Agency Banks were advised to keep all their bank branches dealing with government business open on all days in the current financial year (including Saturday, Sunday and all holidays) and on April 1, 2017. However, on reconsideration, it has been decided that these branches need not be opened on April 1, 2017.

Anirudha D. Jadhav
Assistant Manager

Press Release : 2016-2017/2596


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