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CONSUMER EDUCATION AND PROTECTION

The Reserve Bank’s approach to customer service focusses on protection of customers’ rights, enhancing the quality of customer service, spreading awareness and strengthening the grievance redressal mechanism in banks and also in the Reserve Bank.

Press Release


PDF document (209 kb)
Date : Jul 19, 2019
Directions under Section 35A of the Banking Regulation Act, 1949 – The Hindu Co-operative Bank Limited, Pathankot, Punjab – Modification

Reserve Bank of India had, in the public interest, issued Directions to The Hindu Co-operative Bank Limited, Pathankot, Punjab in exercise of powers vested in it under sub-section (1) of Section 35A read with Section 56 of the Banking Regulation Act, 1949, from the close of business on March 25, 2019. The Directions are now partially modified. A copy of the modified Directive is displayed at Head Office/ branches/ all other business premises of the bank.

Yogesh Dayal
Chief General Manager

Press Release: 2019-2020/193


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