Corrigendum –Annual Maintenance Contract for Undertaking of Maintenance of Computer Hardware, Software and Peripherals, RBI, Lucknow Under - Compliance Matrix Annexure – V General Conditions | S. No. | Original | Modified | | 9 | Vendor shall arrange at least three qualified Resident Engineers (REs) including one team leader in the Bank premises. Out of these three RE, one should be a B Tech / Degree in Computer Science and must have minimum of five years’ post qualification experience in hardware peripherals and various operating systems who will also Serve as the team leader and management of Helpdesk. Remaining two should be a Degree/Diploma holder with three years’ post qualification experience in hardware peripherals and in various operating systems who together with the team leader will carry out all the preventive, corrective maintenance and trouble shooting. The engineers will stationed at RBI, Gomti Nagar Lucknow. The working hours for Resident engineers on weekdays, i.e. from Monday to Friday, will be from 9.30 AM to 5:30 PM. However, under special circumstances, All Resident Engineers including Team Leader may be required to attend to work for extended hours, be it working day or Holiday as per the requirement of the Bank.
The engineers shall report to the Information Technology Cell, Lucknow on all working days during office hours. The vendor will provide mobile phones to Engineers. | Vendor shall arrange at least two qualified Resident Engineers (REs) including one team leader in the Bank premises. Out of these two RE, one should be a B Tech / Degree in Computer Science and must have minimum of three years’ post qualification experience in hardware peripherals and various operating systems who will also Serve as the team leader and management of Helpdesk. Other should be a Degree/Diploma holder with three years’ post qualification experience in hardware peripherals and in various operating systems who together with the team leader will carry out all the preventive, corrective maintenance and trouble shooting. The engineers will be stationed at RBI, Gomti Nagar Lucknow. The working hours for Resident engineers on weekdays, i.e. from Monday to Friday, will be from 9.30 AM to 6:00 PM. However, under special circumstances, All Resident Engineers including Team Leader may be required to attend to work for extended hours, be it working day or Holiday as per the requirement of the Bank.
The engineers shall report to the Information Technology Cell, Lucknow on all working days during office hours. The vendor will provide mobile phones to Engineers. | | |