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43. Payment System Indicators
Date : Mar 19, 2024
PART I - Payment System Indicators - Payment & Settlement System Statistics
System Volume (Lakh) Value (₹ Crore)
FY 2022-23 2023 2024 FY 2022-23 2023 2024
Jan. Dec. Jan. Jan. Dec. Jan.
1 2 3 4 5 6 7 8
A. Settlement Systems                
Financial Market Infrastructures (FMIs)                
1 CCIL Operated Systems (1.1 to 1.3) 41.44 3.66 3.41 3.74 258797336 21571346 22228644 21705635
1.1 Govt. Securities Clearing (1.1.1 to 1.1.3) 15.00 1.17 1.29 1.42 172251292 14383734 14220985 14658627
1.1.1 Outright 7.99 0.60 0.69 0.79 10090700 785714 1009116 1100547
1.1.2 Repo 4.07 0.35 0.40 0.43 68032487 5556922 5903343 6039056
1.1.3 Tri-party Repo 2.94 0.21 0.20 0.21 94128105 8041098 7308526 7519024
1.2 Forex Clearing 25.16 2.40 2.01 2.21 78932050 6553596 7392675 6439543
1.3 Rupee Derivatives @ 1.27 0.10 0.11 0.11 7613994 634016 614984 607465
B. Payment Systems                
I Financial Market Infrastructures (FMIs) - - - - - - - -
1 Credit Transfers - RTGS (1.1 to 1.2) 2425.62 204.18 230.39 230.99 149946286 12546467 15888778 14691625
1.1 Customer Transactions 2411.19 202.99 229.23 229.79 131667176 11028450 14244586 13127720
1.2 Interbank Transactions 14.43 1.19 1.16 1.20 18279111 1518016 1644192 1563905
II Retail                
2 Credit Transfers - Retail (2.1 to 2.6) 983620.84 92396.07 134755.92 137068.03 55009620 4738328 5917191 5945126
2.1 AePS (Fund Transfers) @ 5.90 0.32 0.32 0.36 356 23 23 24
2.2 APBS $ 17833.95 1112.35 1580.49 2118.74 247535 19956 27013 42872
2.3 IMPS 56532.64 4745.08 4987.93 5087.92 5585441 477491 570126 566310
2.4 NACH Cr $ 19257.19 1354.13 1310.99 948.05 1541815 131620 128244 127514
2.5 NEFT 52847.43 4798.31 6673.93 6882.78 33719541 2810180 3368836 3367322
2.6 UPI @ 837143.73 80385.88 120202.26 122030.18 13914932 1299059 1822949 1841084
2.6.1 of which USSD @ 17.21 1.79 2.06 1.90 197 19 26 21
3 Debit Transfers and Direct Debits (3.1 to 3.3) 15343.05 1360.36 1557.74 1571.50 1289611 115658 152705 154405
3.1 BHIM Aadhaar Pay @ 214.22 13.01 14.09 18.82 6791 468 478 619
3.2 NACH Dr $ 13502.52 1202.79 1403.46 1440.08 1280219 114953 151991 153564
3.3 NETC (linked to bank account) @ 1626.31 144.56 140.19 112.60 2601 236 237 222
4 Card Payments (4.1 to 4.2) 63324.72 5103.61 4983.15 4935.80 2152245 183460 213054 211930
4.1 Credit Cards (4.1.1 to 4.1.2) 29145.24 2593.52 3215.00 3289.52 1432255 127682 165119 166444
4.1.1 PoS based $ 15598.46 1409.19 1706.70 1725.59 541932 48934 58300 58532
4.1.2 Others $ 13546.79 1184.33 1508.29 1563.93 890323 78748 106819 107912
4.2 Debit Cards (4.2.1 to 4.2.1 ) 34179.48 2510.09 1768.16 1646.29 719989 55778 47935 45486
4.2.1 PoS based $ 22904.86 1742.51 1301.59 1193.18 476520 37520 32225 30383
4.2.2 Others $ 11274.61 767.59 466.56 453.11 243470 18258 15709 15103
5 Prepaid Payment Instruments (5.1 to 5.2) 74667.44 6129.40 7235.20 7087.25 287111 22193 26173 25784
5.1 Wallets 59112.76 4873.96 5960.57 5766.67 221896 17899 21732 21259
5.2 Cards (5.2.1 to 5.2.2) 15554.69 1255.44 1274.63 1320.58 65215 4294 4441 4525
5.2.1 PoS based $ 1013.09 64.59 709.65 690.67 14777 774 915 927
5.2.2 Others $ 14541.60 1190.86 564.98 629.91 50438 3520 3526 3598
6 Paper-based Instruments (6.1 to 6.2) 7109.28 573.18 547.23 547.17 7172904 570639 592972 583653
6.1 CTS (NPCI Managed) 7109.28 573.18 547.23 547.17 7172904 570639 592972 583653
6.2 Others 0.00
Total - Retail Payments (2+3+4+5+6) 1144065.34 105562.62 149079.24 151209.76 65911490 5630279 6902095 6920898
Total Payments (1+2+3+4+5+6) 1146490.96 105766.80 149309.63 151440.75 215857776 18176745 22790873 21612523
Total Digital Payments (1+2+3+4+5) 1139381.68 105193.62 148762.40 150893.58 208684872 17606106 22197901 21028871

PART II - Payment Modes and Channels
System Volume (Lakh) Value (₹ Crore)
FY 2022-23 2023 2024 FY 2022-23 2023 2024
Jan. Dec. Jan. Jan. Dec. Jan.
1 2 3 4 5 6 7 8
A. Other Payment Channels                
1 Mobile Payments (mobile app based) (1.1 to 1.2) 805338.23 75947.75 116329.75 117903.61 22031628 1962895 2804467 2816377
1.1 Intra-bank $ 62306.61 4884.25 7372.04 7654.37 4191430 345334 508669 524854
1.2 Inter-bank $ 743031.61 71063.50 108957.71 110249.24 17840197 1617561 2295798 2291522
2 Internet Payments (Netbanking / Internet Browser Based) @ (2.1 to 2.2) 42630.64 3544.67 3836.26 3837.71 91539296 7327328 9388620 9123993
2.1 Intra-bank @ 10703.78 889.79 1050.96 1024.85 53506133 4089462 4862570 4760851
2.2 Inter-bank @ 31926.86 2654.88 2785.31 2812.86 38033163 3237866 4526051 4363142
B. ATMs                
3 Cash Withdrawal at ATMs $ (3.1 to 3.3) 69468.87 5750.37 5463.60 5304.00 3305008 272142 269288 260647
3.1 Using Credit Cards $ 88.37 8.13 8.19 8.26 4296 385 405 404
3.2 Using Debit Cards $ 68975.18 5709.48 5428.47 5270.18 3286749 270595 267843 259227
3.3 Using Pre-paid Cards $ 405.32 32.76 26.94 25.56 13963 1161 1041 1016
4 Cash Withdrawal at PoS $ (4.1 to 4.2) 27.73 2.44 0.66 0.65 278 24 6 6
4.1 Using Debit Cards $ 27.41 2.42 0.66 0.64 276 24 6 6
4.2 Using Pre-paid Cards $ 0.33 0.02 0.00 0.02 2 0 0 0
5 Cash Withdrawal at Micro ATMs @ 12375.16 963.46 929.51 839.66 333966 26203 24592 22351
5.1 AePS @ 12375.16 963.46 929.51 839.66 333966 26203 24592 22351

PART III - Payment Infrastructures (Lakh)
System As on March 2023 2023 2024
Jan. Dec. Jan.
1 2 3 4
Payment System Infrastructures        
1 Number of Cards (1.1 to 1.2) 10465.62 10280.33 10587.85 10570.66
1.1 Credit Cards 853.03 824.52 979.05 995.00
1.2 Debit Cards 9612.59 9455.81 9608.81 9575.65
2 Number of PPIs @ (2.1 to 2.2) 16185.22 16029.29 17544.34 17676.26
2.1 Wallets @ 13384.65 13244.34 14293.01 14396.94
2.2 Cards @ 2800.57 2784.95 3251.33 3279.32
3 Number of ATMs (3.1 to 3.2) 2.59 2.58 2.58 2.58
3.1 Bank owned ATMs $ 2.23 2.21 2.24 2.24
3.2 White Label ATMs $ 0.36 0.37 0.34 0.34
4 Number of Micro ATMs @ 16.11 14.75 16.89 17.60
5 Number of PoS Terminals 77.90 76.57 85.67 85.93
6 Bharat QR @ 53.82 50.57 59.57 60.04
7 UPI QR * 2563.77 2442.34 3170.66 3213.79
@: New inclusion w.e.f. November 2019
#: Data reported by Co-operative Banks, LABs and RRBs included with effect from December 2021.
$ : Inclusion separately initiated from November 2019 - would have been part of other items hitherto.
*: New inclusion w.e.f. September 2020; Includes only static UPI QR Code
Note : 1. Data is provisional.
2. ECS (Debit and Credit) has been merged with NACH with effect from January 31, 2020.
3. The data from November 2019 onwards for card payments (Debit/Credit cards) and Prepaid Payment Instruments (PPIs) may not be comparable with earlier months/ periods, as more granular data is being published along with revision in data definitions.
4. Only domestic financial transactions are considered. The new format captures e-commerce transactions; transactions using FASTags, digital bill payments and card-to-card transfer through ATMs, etc.. Also, failed transactions, chargebacks, reversals, expired cards/ wallets, are excluded.
Part I-A. Settlement systems
1.1.3: Tri- party Repo under the securities segment has been operationalised from November 05, 2018.
Part I-B. Payments systems
4.1.2: ‘Others’ includes e-commerce transactions and digital bill payments through ATMs, etc.
4.2.2: ‘Others’ includes e-commerce transactions, card to card transfers and digital bill payments through ATMs, etc.
5: Available from December 2010.
5.1: includes purchase of goods and services and fund transfer through wallets.
5.2.2: includes usage of PPI Cards for online transactions and other transactions.
6.1:Pertain to three grids – Mumbai, New Delhi and Chennai.
6.2: ‘Others’ comprises of Non-MICR transactions which pertains to clearing houses managed by 21 banks.
Part II-A. Other payment channels
1: Mobile Payments –
oInclude transactions done through mobile apps of banks and UPI apps.
o The data from July 2017 includes only individual payments and corporate payments initiated, processed, and authorised using mobile device. Other corporate payments which are not initiated, processed, and authorised using mobile device are excluded.
2: Internet Payments – includes only e-commerce transactions through ‘netbanking’ and any financial transaction using internet banking website of the bank.
Part II-B. ATMs
3.3 and 4.2: only relates to transactions using bank issued PPIs.
Part III. Payment systems infrastructure
3: Includes ATMs deployed by Scheduled Commercial Banks (SCBs) and White Label ATM Operators (WLAOs). WLAs are included from April 2014 onwards.

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