1. Medium
Term policy for branch expansion programme of the bank
Bank may furnish details of the proposed Medium Term Policy for its branch expansion
inclusive of branches & ATMs for a period of 3 years
2.
Expected level of business in the next 3 years-
a.
Deposits
b. Advances
3. Expected
level of capital augmentation required for the branch expansion and measures proposed
to meet the same in order to maintain CRAR at a minimum of 10% on a continuous
basis
4. Technology implementation
a. No. of branches fully computerised
b. No. of branches
with net work connectivity
c. No. of branches with Core
Banking Solution (CBS)
The bank may also submit a brief
write-up on the existing technological infrastructure, various technology initiatives
undertaken and the proposed enhancement/upgradation of technology for achieving
its business goals in the medium term.
5. Measures to
promote financial inclusion
6. Steps proposed to be
taken by the bank to ensure that the quality of customer service does not get
adversely affected due to expansion of branches.
7. Details
of complaints received and disposed of during the last two years
8.
Measures proposed by the bank to address the following issues arising out
of scaling up of operations due to the proposed branch expansion-
- internal control and audit
- Housekeeping
and reconciliation
- Other areas of Operational risk
- HR
issues
9. Any other information