Extension of Last Date of Submission (Tender No.: RBI/HRMD-CO Central Office Departments/Others/7/24-25/ET/787) An offline pre-bid meeting on the captioned RFP was held at RBI, COB on January 24, 2025 (Friday) at 1100 Hrs. The meeting was chaired by Ms. Namrata Shukla, General Manager, EHS, HRMD, Central Office and attended by prospective bidders. The list of participants is furnished in Annex-I. 2. M/s AON Risk Insurance Brokers India Private Limited (AON), the empanelled brokers of the Bank gave the presentation on the Group Mediclaim Policy for Outpatient Department (GMP-OPD) and highlighted the following important points to the prospective bidders. -
Bidders were advised during the presentation to thoroughly review the Plan Design and tender document in its entirety, and to submit their financial quote along with all required documents as outlined in the tender. -
Bidders to submit Non-Disclosure Agreement (NDA) on their letter head, as per Annex – 3 of the RFP documents, post which additional documents along with detailed NDA and Service Level Agreement (SLA) with penalty clause will be shared by AON. -
It is imperative that no pricing or financial information be submitted alongside the Technical Bid; failure to comply with this requirement will result in the disqualification of the Technical Bid. -
Certain annexures are required to be executed on ₹500 stamp paper, as specified in the tender document. -
The documentation must be complete and in proper order, fully adhering to the requirements for supporting documents as outlined in the tender. -
Participating bidders are required to submit their financial bid based on the enhancement benefits to the existing policy. -
Bidders must comply with certification requirements to avoid disqualification. -
The selected bidder shall collaborate with the TPAs appointed by the Bank, and the use of in-house TPAs by the selected bidder (if any) will not be permitted for the policy. 3. The queries submitted by the prospective bidders and response of the Bank are furnished below: | Sl. No. | Queries | Bank’s Response | | 1 | “Pre – Qualification Eligibility Criteria:
ii. The Bidder should have been in operation for uninterrupted 10 financial years or more in India as on March 31, 2024.”
Aditya Birla Health Insurance Company Limited sought clarification on exemption of the above-mentioned clause for the participating bidders. | The participants were informed that there are no exemptions to the terms and conditions outlined in the RFP, including the Pre-Qualification Eligibility Criteria. | | 2 | National Insurance Company requested to provide claims data for the previous 3 years. | The participants were informed, as per the RFP, that the Claim MIS and Summary for the GMP OPD Policy for the years 2023-24 and 2024-25 as of December 31, 2024, will be provided. | Note: For certain other queries on filling up of technical bid, scoring, process of selection, etc., the participants were advised to refer to the RFP document. 4. General Manager, RBI thanked all the participants and advised them to submit their bids well in advance to avoid last minute technical glitches, if any, on the MSTC portal.
Annex-I List of Participants Present in the Pre-bid Meeting | Sl. No. | Name | Organisation | | 1 | Ms. Namrata Shukla, General Manager | RBI | | 2 | Mr. Saksham Sood, Manager | RBI | | 3 | Mr. Vikas V, Asst. Manager | RBI | | 4 | Mr. Badal Vijay Bhoge, Asst. Manager | RBI | | 5 | Mr. Niall D’souza | AON | | 6 | Mr. Rajkiran Nampelly | AON | | 7 | Mr. Sachin Jaiswal | AON | | 8 | Mr. Sameer Ghatge | AON |
| Sl. No. | Name of the Prospective Bidder | Name of Representative | | 1 | Aditya Birla Health Insurance Co. Ltd. | Ms. Sukhda Sahani | | 2 | Bajaj Allianz Life insurance Co. Ltd. | Ms. Grishma Shrishrimal | | 3 | Bajaj Finserv | Mr. Rohit Parulekar | | 4 | The New India Assurance Co. Ltd. | Dr. Aleena Jimmi | | 5 | National Insurance Company | Ms. Stuti | | 6 | The Oriental Insurance Company Ltd. | Mr. Sankalp Kumar | |
|