E-Tender No: RBI/Kolkata Regional Office/HRMD/2/25-26/ET/32 With reference to the captioned tender, the following tender item/clauses/ point numbers of the Tender Document have been modified/amended/added as indicated below: | Sl. No. | Relevant Tender Item/Clause/line under Section/para | Now Read as after Addition to/modification of the existing Tender item/clause/line | | 1 | Notice Inviting Tender (NIT) under para 2, pg 2
“The tenderers shall submit their e-tender (both Part I and Part II i.e., Technical and Financial Bids) as per the instructions regarding e-Tender, along with all supporting documents, complete in all respects, on or before May 19, 2025 (Monday) up to 14:00 hrs.”
“The tenderers shall remit refundable Earnest Money Deposit (EMD) of ₹19,00,000 (Nineteen Lakhs) on or before May 19, 2025 (Monday) up to 12:00 hrs. The Technical Bid (Part I) will be opened electronically on May 20, 2025 (Tuesday) 11:30 A.M onwards in presence of prospective bidders.” | Notice Inviting Tender (NIT) under para 2, pg 2
“The tenderers shall submit their e-tender (both Part I and Part II i.e., Technical and Financial Bids) as per the instructions regarding e-Tender, along with all supporting documents, complete in all respects, on or before May 26, 2025 (Monday) up to 14:00 hrs.”
“The tenderers shall remit refundable Earnest Money Deposit (EMD) of ₹19,00,000 (Nineteen Lakhs) on or before May 26, 2025 (Monday) up to 12:00 hrs. The Technical Bid (Part I) will be opened electronically on May 27, 2025 (Tuesday) 11:30 A.M onwards in presence of prospective bidders.” | | 2 | Under Schedule of the Tender (SoT) | Under Schedule of the Tender (SoT) | I. Earnest Money Deposit (EMD)
“The proof of having remitted EMD is to be uploaded on MSTC portal and a confirmation mail with necessary details to be mailed at ceskolkata@rbi.org.in; rajarshiadhikari@rbi.org.in; barkhagupta@rbi.org.in; abirmallick@rbi.org.in and apayra@rbi.org.in on or before 12:00 hours on May 19, 2025.” | I. Earnest Money Deposit (EMD)
“The proof of having remitted EMD is to be uploaded on MSTC portal and a confirmation mail with necessary details to be mailed at ceskolkata@rbi.org.in; rajarshiadhikari@rbi.org.in; barkhagupta@rbi.org.in; abirmallick@rbi.org.in and apayra@rbi.org.in on or before 12:00 hours on May 26, 2025.” | | 3 | Under Section III: Integrity Pact
ii. Bidders are requested to sign the Integrity pact as per the relevant Annex IV and the original hard copy (either physically or via post*) of the same needs to be submitted to Bank on or before 12 P.M. of May 19, 2025 (Monday).
“*Note: For submission of signed integrity pact via post, the bidder must send the same to the following address and it should reach Bank on or before 12 P.M of May 19, 2025” | Under Section III: Integrity Pact
ii. Bidders are requested to sign the Integrity pact as per the relevant Annex IV and the original hard copy (either physically or via post*) of the same needs to be submitted to Bank on or before 12 P.M. of May 26, 2025 (Monday).
“*Note: For submission of signed integrity pact via post, the bidder must send the same to the following address and it should reach Bank on or before 12 P.M of May 26, 2025” | | 4. | Under Section IV: Eligibility Criteria
vii) The tenderers must have undertaken a similar business arrangement i.e., supply of medicines with at least one Government / Semi-Government / Public Sector organization during the last two years. Supporting Document of the same should be provided while applying for the e tender. Please refer Annex II for the format. The Bank may at its discretion verify the same during scrutiny of the bid | Under Section IV: Eligibility Criteria
vii) The tenderers must have undertaken a similar business arrangement i.e., supply of medicines with at least one Government / Semi-Government / Public Sector organization during the last three years. Supporting Document of the same should be provided while applying for the e tender. Client report from one client as per format in Annex II is to be provided. The Bank may at its discretion verify the same during scrutiny of the bid.
xv) The bidder should not have been served the notice of termination of contract by the Bank on the basis of non-performance in past. | | 5 | Under Section IV. A: Details of Technical Bid (Part I)
l) Signed copy of Integrity pact as per the format in Annex IV and the original physical copy of the same to be submitted to the Bank on or before 12 P.M of May 19, 2025. | Under Section IV. A: Details of Technical Bid (Part I)
l) Signed copy of Integrity pact as per the format in Annex IV and the original physical copy of the same to be submitted to the Bank on or before 12 P.M of May 26, 2025.
q) Documentary evidence of the shop/establishment in Kolkata.
r) Self attested copy of MSME certificate, if registered under MSME Act.
In addition to the documents mentioned above, the Bank reserves its right to call for additional documents, if required, at any point of time. | | 6 | Under Section V: SCOPE OF WORK AND TERMS & CONDITIONS
Para 1: Scope of Work
“The Bank also reserves the right to accept any or reject any or all the offers that it may receive without giving any reasons.” | Under Section V: SCOPE OF WORK AND TERMS & CONDITIONS
Para 1: Scope of Work
“The Bank also reserves the right to split / divide its purchases among two or more bidders. The Bank also reserves the right to accept any or reject any or all the offers that it may receive without giving any reasons. The medicines will be supplied in two ways viz. (i) Supply of medicines through door-step delivery against the credit slip and (ii) Supply of medicines directly to Bank Dispensaries against the indent. The majority of the work and tender cost (more than 90%) includes supply of medicines through home delivery against the credit slip.” | | 7 | Under Section V: SCOPE OF WORK AND TERMS & CONDITIONS
Para 2: Delivery of Supplies, sub-para (ii)
“Original physical copy of the credit slips along with the invoices raised against that credit slip, which should be duly signed by the respective employees / retirees, their eligible dependents or their representative, confirming their receipt of the medicines, should be submitted to the Bank on a monthly basis while claiming the payment.” | Under Section V: SCOPE OF WORK AND TERMS & CONDITIONS
Para 2: Delivery of Supplies, sub-para (ii)
“Original physical copy of the credit slips along with the invoices raised against that credit slip, which should be duly signed by the respective employees / retirees, their eligible dependents or their representative, confirming their receipt of the medicines, should be submitted to the Bank on a monthly basis while claiming the payment. In the case of door-step delivery, the bidder needs to obtain the proof of delivery for each credit slip from the recipient with receivers’ signature, name, date and time of delivery mentioned. The Bank may ask for the proof of delivery as and when required and the bidder must produce the same to the Bank within seven working days. In case, the bidder provides an OTP/delivery code-based delivery system, the OTP or delivery code can be obtained from the beneficiary instead of the signature of the beneficiary. If the bidder agrees to provide the service of OTP/delivery code-based delivery, then all the deliveries should be done through OTP/delivery code-based delivery system only. The bidder needs to mention in the application form whether OTP / delivery code-based delivery can be provided by the bidder. The OTP based delivery facility is optional not mandatory.” | | 8 | Under Section V: SCOPE OF WORK AND TERMS & CONDITIONS
Para 2: Delivery of Supplies, sub-para (iii)
“The failure of timely delivery shall attract consequences which may include, but is not limited to, rescission of the contract as time is the essence of the contract.” | Under Section V: SCOPE OF WORK AND TERMS & CONDITIONS
Para 2: Delivery of Supplies, sub-para (iii)
“The failure of timely delivery shall attract consequences which may include, but is not limited to, rescission of the contract as time is the essence of the contract. Details of the dispensaries currently under the purview of Kolkata RO are provided in Annex VIII.” | | 9 | Under Section V: SCOPE OF WORK AND TERMS & CONDITIONS, Para 9 and Para 24 sub-para 15: Performance Bank Guarantee
“The Performance Guarantee should remain valid at least up to six months beyond the validity of the contract.” | Under Section V: SCOPE OF WORK AND TERMS & CONDITIONS, Para 9 and Para 24 sub-para 15: Performance Bank Guarantee
“The Performance Guarantee should remain valid at least up to six months beyond the validity of the contract. In case the bank enters into multiple contracts with multiple bidders the PBG will be divided among selected bidders for the annual contract.” | | 10 | Under Section V: SCOPE OF WORK AND TERMS & CONDITIONS
Para 10. Deductions for Delay/Defaults, sub-para (i) Delay in Supply
“In the event of delay in supply of indented/credit slips medicines, subsequent orders will be curtailed, and the Annual Performance Review will be adversely affected.” | Under Section V: SCOPE OF WORK AND TERMS & CONDITIONS
Para 10. Deductions for Delay/Defaults, Sub-para (i) Delay in Supply
“The delivery of supplies in full will be made as per above mentioned timeline for the indent and credit slip. In the event of non-supply of medicines in time, the Bank may deduct upto Rs. 100/- for each credit slip for each day or part thereof of delay in respect of credit slip.” | | 11 | Under Section V: SCOPE OF WORK AND TERMS & CONDITIONS, Para 13: Period of the Contract, sub-para (i)
“Subsequently, the contract may be renewed annually on mutual consent for a period of one year at a time, extendable up to a maximum period of two years on the same terms and conditions, subject to satisfactory performance of the supplier/s, as evaluated by the Bank from time to time." | Under Section V: SCOPE OF WORK AND TERMS & CONDITIONS, Para 13: Period of the Contract, Sub-para (i)
“Subsequently, the contract may be renewed/extended annually on mutual consent for a period of one year at a time, extendable up to a maximum period of two years on the same terms and conditions, subject to satisfactory performance of the supplier/s, as evaluated by the Bank from time to time. The bidders need to submit the revised Performance Bank Guarantee (PBG) with extended validity and fresh Annual Contract if in case the contract is extended/renewed by the Bank.” | | 12 | Under Section V: SCOPE OF WORK AND TERMS & CONDITIONS, Para 14: Indemnity
“The Bank may at its discretion and entirely at the cost of the bidder defend such a suit, either jointly with the bidder or single in case the latter chooses not to defend the case.” | Under Section V: SCOPE OF WORK AND TERMS & CONDITIONS, Para 14: Indemnity
“In case any employee of the bidder/s so deployed enters in a dispute of any nature whatsoever, it will be the primary responsibility of the bidder to settle/contest the same. In case the Bank is made party and is supposed to contest the case, the Bank will be reimbursed for the actual expenses incurred towards Counsel fee and other expenses, which shall be paid in advance by the bidder to the Bank on demand. Further, the bidder shall ensure that no financial or any other liability comes on the Bank in this respect of any nature whatsoever and shall keep the Bank indemnified in this respect.” | | 13 | Under Section V: SCOPE OF WORK AND TERMS & CONDITIONS, Para 17. Corrupt, Fraudulent or Unethical Practices | Under Section V: SCOPE OF WORK AND TERMS & CONDITIONS, Para 17. Corrupt, Fraudulent or Unethical Practices
f) The Bank reserves the right to seek a drug test report of any medicine/s which are being procured by the Bank through indent or credit slip from the supplier at any point of time during the contract period. The drug test, if requested by the Bank, needs to be mandatorily conducted through the Govt. Lab/ Govt. approved labs by the suppliers as per the extant instructions issued by the concerned competent authority. | | 14 | Under Section V: SCOPE OF WORK AND TERMS & CONDITIONS, Para 24: Other Instructions and Conditions; Sub-para 11: Award Criteria
11.1 The Bank reserves the right to accept any, to reject any or all tenders without assigning any reasons thereof. Fulfilling the above terms & conditions and offering the highest discount does not necessarily mean qualifying for the award of the Contract. | Under Section V: SCOPE OF WORK AND TERMS & CONDITIONS, Para 24: Other Instructions and Conditions; Sub-para 11: Awarding of the work Contract
11.1 In the event of there being more than one H1 (offering highest uniform discount on MRP) bidder, the entire work will be evenly distributed among the H1 bidders.
11.2 Otherwise, the entire work will split evenly between H1 and H2 bidders, subject to the H2 bidder agreeing to accept the rates offered and accepted by H1 bidder. This is without any prejudice to the working capacity of H1 bidder and is only meant to reduce complete reliance on one supplier.
11.3 In case H2 bidder is not agreeable to match H1 rate then H3, H4, etc. bidders in that order shall be given opportunity to match H1 rate for awarding the work as mentioned above.
11.4 If H2, H3, H4 etc. are not agreeable to match the offered rate of H1, then the entire work will be awarded to H1 bidder.
11.5 The vendor will supply the medicines at the agreed discount in the stipulated time and at the specified place based on the indents/ credit slips issued from time to time by the BMO/BMCs of the Bank.
11.6 The Bank also reserves the right to split/ divide its purchases among two or more vendors/ bidders based on the evolving requirement of the Bank. The number of bidder/s may be reviewed, and necessary changes may be effected by the Bank as and when considered necessary.
11.7 The Bank reserves the right to accept any, to reject any or all tenders without assigning any reasons thereof. Fulfilling the above terms & conditions and offering the highest discount does not necessarily mean qualifying for the award of the Contract. | | 15 | Under Section V: SCOPE OF WORK AND TERMS & CONDITIONS, Para 24: Other Instructions and Conditions; Sub-para 14: Earnest Deposit Money
“14.1 Earnest Money Deposit (EMD) of ₹19,00,000/- (Nineteen Lakhs only) must be submitted along with the Bids through NEFT/Demand Draft/Bank Guarantee issued by a scheduled Bank drawn in favour of Reserve Bank of India, Kolkata on or before May 19, 2025, at 12 P.M”.
“14.2 After submission of the EMD, a line of confirmation, stating the name of the e-tender for which EMD has been submitted, and all other necessary details may be sent via an email to ceskolkata@rbi.org.in; rajarshiadhikari@rbi.org.in; barkhagupta@rbi.org.in; abirmallick@rbi.org.in and apayra@rbi.org.in on or before 12:00 hrs of May 19, 2025.” | Under Section V: SCOPE OF WORK AND TERMS & CONDITIONS, Para 24: Other Instructions and Conditions; Sub-para 14: Earnest Deposit Money
“14.1 Earnest Money Deposit (EMD) of ₹19,00,000/- (Nineteen Lakhs only) must be submitted along with the Bids through NEFT/Demand Draft/Bank Guarantee issued by a scheduled Bank drawn in favour of Reserve Bank of India, Kolkata on or before May 26, 2025, at 12 P.M”
“14.2 After submission of the EMD, a line of confirmation, stating the name of the e-tender for which EMD has been submitted, and all other necessary details may be sent via an email to ceskolkata@rbi.org.in; rajarshiadhikari@rbi.org.in; barkhagupta@rbi.org.in; abirmallick@rbi.org.in and apayra@rbi.org.in on or before 12:00 hrs of May 26, 2025.” | | 16 | Under Section V: SCOPE OF WORK AND TERMS & CONDITIONS | 25. Debar/Disqualify
In the event the Supplier fails to fulfil the requirements of the agreement, the Bank reserves right to debar/disqualify/delist the Supplier from participating in any process or from supplying medicines to the Bank for a period of three years. However, before doing so the Bank may give a show cause notice to the Supplier and consider reply, if any, submitted by the Supplier to such notice. The decision of the Bank shall be final in this regard.
26. Legal Suits
All legal suits, actions or proceedings relating to or arising out of the agreement / contract shall be subject to jurisdiction of courts/tribunals at West Bengal only. | | 17 | Under Annex I: Application Form Sl No. 20.
20. Agreement to best prices norm (refer to Section V para 16) | 20. Agreement to best prices norm (refer to Section V para 16) (Yes/ No)
21. Whether the Chemist can provide OTP/Delivery code-based delivery (Yes/No) | 2. Further, it has been decided to extend the timeline for submission/opening of tender, accordingly modifications in relevant paras of Schedule for Tender (SoT) are as under: | J. Last date and time of submission of EMD: | On or before 12:00 hrs of May 26, 2025. | | K. Last date and time of submission of physical copy of signed Integrity Pact: | On or before 12:00 hrs of May 26, 2025. | | N. Last date of availability of E-tender on website: | May 26, 2025, till 14:00 Hrs | | O. Date & time of closing of online submission of E-tender (Technical Bid and Financial Bid): | May 26, 2025, till 14:00 Hrs | | P. Date & time of opening of Part-I (Technical Bid): | May 27, 2025, 11:30 AM onwards | 3. All other terms and conditions of the tender remain unchanged. 4. Bank reserves the right to make any further modifications to these dates. Please check RBI Website for any updates. Note: This Corrigendum shall form the part of bid document / Agreement. Rest of the Terms and condition and specifications of bid document shall continue to remain same. The above amendments / clarifications are issued for the information for all the intending bidders. The submission of application by the firm shall be construed to be in conformity to the bid document and amendments / clarifications given above. Regional Director
Reserve Bank of India
West Bengal and
Andaman & Nicobar Island
Annex VIII Details of the Dispensaries currently functional under the purview of Kolkata RO | S No. | Name of the Dispensary | Address of Dispensary | Operating Hours* | | 1 | Main Office Premises Dispensary (MOPD) | RBI Kolkata, Main Office Premises, 15, Netaji Subhas Rd, Fairley Place, B.B.D. Bagh, Kolkata, West Bengal 700001 | Monday to Friday: 9:45 A.M to 5:30 P.M | | 2 | Residential Colony Dispensary at Dover Lane (Singhi Park) | Reserve Bank of India Staff Quarters, Dover lane Ballygunge, Kolkata, West Bengal 700019 | Monday - Friday - 03:30 P.M to 8.30 PM;
Saturday - 8:00 AM to 1:00 PM | | 3 | Residential Colony Dispensary at Dum Dum | Reserve Bank of India Staff Quarters Dispensary, 1-B, B.K. Paul Lane, Dum Dum, Kolkata – 700030. | Monday to Saturday 8:00 AM to 1:00 PM | | 4 | Residential Colony Dispensary at Salt Lake | Reserve Bank of India Staff Quarters Dispensary, LB- Block, Sector – III, , Kolkata – 700091. | Monday - Friday - 03:30 P.M to 8.30 PM;
Saturday - 9:00 AM to 2:00 PM | | 5 | Residential Colony Dispensary at Ultadanga | Reserve Bank of India Officers Quarters Dispensary at Ultadanga, in front of Bidhan Nagar Railway Station, Platform no.4, Kolkata, West Bengal 700067 | Monday - Friday - 8:00 P.M to 9.30 PM;
Saturday - 08:30 AM to 10:00 AM | | 6 | Residential Colony Dispensary at New Rd, Alipore | RBI Senior Officer's Quarters Dispensary, Blocks - A, B & C, 7, New Rd, Alipore, Kolkata, West Bengal 700027 | Monday - Friday - 6:00 P.M to 8:00 PM;
Saturday - 10.30 AM to 12:30 PM | | *Operating hours of the Dispensary may be reviewed by the Bank if required | | |