Reserve Bank of India, Shimla (hereinafter referred to as “Bank”) invites e-Tender from eligible tenderers for providing “Annual Maintenance Contract (AMC) and Facility Management Service (FMS) for Computer Hardware, Software and Peripherals at Reserve Bank of India, Shimla” (hereinafter the term ‘Shimla’ shall include ‘Reserve Bank of India, Regional Office, Shimla; RBI Holiday Home, Upper Kaithu, Tarahall and any other location as and when indicated by the bank in Shimla’ for the purpose of this tender), subject to the terms and conditions of this Tender. The contract will be valid for a period of one year from April 01, 2026 to March 31, 2027 and is extendable on a yearly basis for a maximum of two more years or other shorter periods, on mutual consent, subject to satisfactory performance/service rendered by the contractor. The Tendering will be done through the e-Tendering portal of MSTC Ltd (https://www.mstcecommerce.com/eprocn). Interested tenderers must register themselves with MSTC Ltd through the above-mentioned website to participate in the tendering process. All interested tenderers should electronically submit their proposal (Tender – Part I & Part II), as per the instructions regarding e-Tender, along with all supporting documents, complete in all respect, through MSTC portal on or before January 05, 2026 (11:00 am). Estimated cost of the work is ₹7,46,000/- (Rupees Seven Lakh Forty-Six Thousand Rupees Only). Tenderers shall submit the tender proposal along with a refundable Earnest Money Deposit of ₹14,920/- (Rupees Fourteen Thousand Nine Hundred and Twenty only), as prescribed in the Tender. The Technical bids (Part I) of the Tender will be opened electronically on January 06, 2026, at 12:00 pm. In the event of any date indicated in the schedule being declared a holiday, the next working day shall become operative for the respective purpose mentioned herein. Financial bid (Part II) of only those tenderers, who are found to be eligible on evaluation of their Part I documents, will be opened on a later date with due intimation to the eligible tenderers will be sent only via electronic mode. The Micro and Small Enterprises (MSEs) having Udyam Registration Number (Udyog Aadhar Memorandum Number), shall be exempted from the requirement of submission of Earnest Money Deposit. Tender document can be downloaded from both the RBI website www.rbi.org.in, under tender section and www.mstcecommerce.com. Any Amendment(s)/ Corrigendum/ Clarification(s) with respect to this Tender shall be uploaded only on the RBI website/ MSTC e-portal and will not be published in the newspaper. The Tenderer should check the above website/ e-portal for any Amendment/ Corrigendum/ Clarification before submitting the bid. The Bank shall have the right to cancel, modify the Tender and extend the deadline for submission of Tender. Further, the Bank is not bound to accept the lowest Tender and reserves the right to accept any Tender, either in full or in part. The Bank reserves the right to reject any or all the Tenders without assigning any reason thereof. SCHEDULE OF TENDER | e-Tender No. | RBI/SHIMLA REGIONAL OFFICE/Others/7/25-26/ET/587[AMC FMS COMPUTER HARDWARE] | | Name of the Work | Annual Maintenance Contract (AMC) and Facility Management Service (FMS) for Computer Hardware, Software and Peripherals at Reserve Bank of India, Shimla | | Mode of Tender | e-Tendering System (Online Part I – Technical Bid and Part II – Price Bid through https://www.mstcecommerce.com/eprocn) | | Estimated cost of work | ₹7,46,000/- (Rupees Seven Lakh Forty-Six Thousand Rupees Only) inclusive of GST @ 18% | | Earnest Money Deposit (EMD) | ₹14,920/- (Rupees Fourteen Thousand Nine Hundred and Twenty only) by submitted by NEFT NEFT Account details: A/C No - 186003001, Reserve Bank of India, IFSC Code - RBIS0SMPA01 (0=Zero), Branch Name – Shimla. The details of NEFT transaction have to be provided to ditshimla@rbi.org.in Note: Non-submission of EMD will render the bid unresponsive and will be rejected. | | Date of Notice Inviting Tender (NIT)/ Tender Document available for download | November 24, 2025 (11:00 am) (Monday) | | Pre-Bid Meeting | December 22, 2025 (11:00 am) (Monday) Place of Meeting: Reserve Bank of India, Conference Room, Fourth Floor, Main Market, Kasumpti – 171 009, Shimla | | Date of Starting of e-Tender for submission of online Technical Bid and Price Bid at https://www.mstcecommerce.com/eprocn/ | November 24, 2025 (11:00 am) (Monday) | | Last date for submission of Earnest Money Deposit (EMD) through NEFT | January 05, 2026 (10:00 am) (Monday) | | Last date and time for submission of Technical Bid & Price Bid | January 05, 2026 (11:00 am) (Monday) | | Date & Time of opening of Part I (Technical Bid) | January 06, 2026 (12:00 pm) (Tuesday) | | Date & Time of opening of Part II (Price Bid) | Part II will be opened at a later date after evaluation of Part I. | | Transaction Fee | Payment of Transaction Fee, as mentioned in the MSTC portal, through MSTC payment gateway by | | Address for Communication | Reserve Bank of India, Department of Information Technology, Third Floor, Main Market, Kasumpti, Shimla 171 009 | | Note: Vendors may please note that any amendments/ corrigendum to this tender will be notified on the website of RBI/ MSTC e-portal only. | Regional Director Reserve Bank of India Shimla |