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PDF - Annual Maintenance Contract (AMC) and Facility Management Service (FMS) of Computer Hardware, Software and Peripherals at RBI, Lucknow for Year April 2026 to March 2027 ()
Date : Jan 07, 2026
Annual Maintenance Contract (AMC) and Facility Management Service (FMS) of Computer Hardware, Software and Peripherals at RBI, Lucknow for Year April 2026 to March 2027

Regional Director, Reserve Bank of India, Lucknow invites bids via e-Tender through MSTC for providing "Annual Maintenance Contract (AMC) and Facility Management Service (FMS) of Computer Hardware, Software and Peripherals at RBI, Lucknow for Year April 2026 to March 2027". The e-Tender along with the detailed tender notice is available at MSTC website https://www.mstcecommerce.com/eprocn/ and the website of the RBI at https://www.rbi.org.in under the section "Tenders". All interested bidders must register themselves with MSTC through the above referred website to participate in the e-Tendering process. The Schedule of e-Tender is as follows:

a. Name of Work: Annual Maintenance Contract (AMC) and Facility Management Service (FMS) of Computer Hardware, Software and Peripherals at RBI, Lucknow for Year April 2026 to March 2027
b. e-Tender No. RBI/Lucknow Regional Office/Others/3/25-26/ET/812
c. Mode of Tender e-Procurement System - Single Stage Two Envelope (Online Part I - Techno-Commercial Bid and Part II - Price Bid through https://www.mstcecommerce.com/eprocn/)
d. Date/Time from which NIT will be available to download January 07, 2026, 03.00 PM.
e. Pre-bid meeting January 19, 2026, 03:00 PM Venue: IT Cell, Reserve Bank of India, Main Office Building, 8-9 Vipin Khand, Gomti Nagar, Lucknow-226010.
Request for attending the pre-bid meeting may be sent by interested parties through email to ditlucknow@rbi.org.in on or before January 16, 2026, 05:00 PM.
f. Estimated Cost of Work ₹17.00 Lakh (Rupees Seventeen Lakh for One Year) (inclusive of all taxes and GST)
g. Earnest Money Deposit (EMD) ₹34,000/- (Rupees Thirty-Four Thousand only)

The Tender Application must be submitted along with Earnest Money Deposit (EMD) amounting to ₹34,000/- (Rupees Thirty-Four Thousand only) on or before February 18, 2026, 05:00 PM.

Failure to comply with this condition will render the tender void and the tender will be rejected.

EMD will not carry any interest. It would be refunded to the unsuccessful bidders within 10 working days of the award of the contract. In case of successful bidder, the EMD will be refunded after payment of security deposit in the form of a valid bank guarantee and execution of the contract. EMD shall be forfeited, if the bidder withdraws his bid during the period of tender validity or fails to execute the contract upon award of work. Validity of tender is three months from the date of opening of Part-I.

EMD to Be submitted through NEFT in below Account–

Beneficiary A/c Name RBI NEFT Inward Received
Beneficiary A/c number 186003001
IFSC RBIS0LKPA01
(zero)      (zero)
h. Transaction Fee Transaction Fee to be paid through MSTC payment Gateway / NEFT in favor of M/s MSTC Limited or as advised by them (Transaction fee will NOT be charged by RBI)
i. Last date/time of submission of Earnest Money Deposit (EMD) by NEFT February 18, 2026, 05:00 PM (Bids received without EMD by this time would be considered as unresponsive and rejected).
j. Date/time of start for submission of Techno-Commercial Bid and Price Bid at https://www.mstcecommerce.com/eprocn/ January 7, 2026, at 03:00 PM.
k. Date of closing of online e-tender for submission of Techno-Commercial Bid & Price Bid. February 18, 2026, at 05:00 PM
l. Date & time of opening of Part-I (i.e., Techno-Commercial Bid) February 19, 2026, at 11:00 AM.
m. Date & time of opening of Part-II (i.e., Price Bid) Exact date / time shall be intimated by the Bank only to those bidders who satisfy all criteria stipulated in Part-I.
n. Issuance of Work Order / Award of Contract On or before March 31, 2026.

The Tenderer should check the above website / e-portal for any Amendment / Corrigendum / Clarification before submitting the bid. The Bank shall have the right to cancel, modify the Tender and extend the deadline for submission of Tender. Further, the Bank reserves the right to accept any Tender, either in full or in part and to reject any or all the Tenders without assigning any reason thereof.

Regional Director
Reserve Bank of India
Lucknow




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