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PDF - Management and Housekeeping (including catering) of Bank’s Visiting Officers’ Flats (VOFs), Transit Holiday Homes (THH), Trainee Flats & Medical Flats and Executive Suites & Guest rooms at Bank’s Properties in New Delhi ()
Date : Jan 20, 2026
Management and Housekeeping (including catering) of Bank’s Visiting Officers’ Flats (VOFs), Transit Holiday Homes (THH), Trainee Flats & Medical Flats and Executive Suites & Guest rooms at Bank’s Properties in New Delhi

(RBI/Delhi Regional Office/HRMD/4/25-26/ET/863)

1. Reserve Bank of India, New Delhi (hereinafter referred to as “the Bank”) invites e-tender for “Management and Housekeeping (including catering) of Bank’s Visiting Officers’ Flats (VOFs), Transit Holiday Homes (THH), Trainee Flats & Medical Flats and Executive Suites & Guest rooms at Bank’s Properties in New Delhi” from eligible and willing Companies / Firms / Agencies. The estimated annual cost of tender is ₹2,56,32,914/- (Rupees Two Crores fifty six lakh thirty two thousand nine hundred fourteen rupees only) inclusive of GST, all applicable taxes, cess and any other charges or levy. The initial period of Contract will be for one year from the date specified in the Work Order, as per laid down contractual obligations.

2. This is an Open Tender. Only those firms who are registered on MSTC portal will be able to take part in the tendering process. The tender document for viewing /download will be available from 05:00 PM onwards on January 20, 2026, from the website www.mstcecommerce.com/eprocn/ and is also available on website https://www.rbi.org.in/Scripts/BS_ViewTenders.aspx for download.

3. This is a three-cover e-tendering process. In the first e-cover, the proof of EMD submission must be uploaded onto the MSTC portal. The second e-cover i.e., Part I (Techno-Commercial Bid) of only those bidders who have submitted the EMD on or before the due date will be considered for opening. The second e-cover i.e., Part-I of the tender will contain the Bank’s standard technical and commercial conditions for the proposed work, which must be agreed to by the bidders. The third e-cover i.e., Part-II (Price Bid) of the tender will contain the Bank’s schedule of quantities/services required and bidders’ price bid to be submitted online on MSTC portal.

4. The duly filled in tender documents shall be uploaded on MSTC website https://www.mstcecommerce.com/eprocn/. All Pre-Qualification (PQ) papers shall be uploaded only on MSTC portal and same will be downloaded at the time of opening of second e-cover i.e., Part-I of the tender for examination by the Bank.

5. The timeline and other details of the tender are as follows:

A e-Tender no RBI/Delhi Regional Office/HRMD/4/25-26/ET/863
B Name of Work Management and Housekeeping (including catering) of Bank’s Visiting Officers’ Flats (VOFs), Transit Holiday Homes (THH), Trainee Flats & Medical Flats and Executive Suites & Guest rooms at Bank’s Properties in New Delhi
C Mode of Tender e-Procurement System
(First e-cover containing proof of EMD, Second e-cover i.e., Part I - Techno-Commercial Bid and third e-cover i.e., Part II - Price Bid)

The tendering would be done only through the e-Tendering portal of MSTC Ltd (https://www.mstcecommerce.com/eprocn/)
D Estimated Cost (Annual cost) ₹2,56,32,914/- (Rupees Two Crores fifty six lakh thirty two thousand nine hundred fourteen rupees only) inclusive of GST, all applicable taxes, cess and any other charges or levy.
E Earnest Money Deposit (EMD) ₹5,12,658/- (Rupees Five lakh twelve thousand six hundred fifty eighty rupees only). Further details have been provided at Clause no. 12 of Section III (a) of the tender document.
F Date of NIT available to the parties to download January 20,2026 at 05:00 PM onwards
G Date and Place of Pre-Bid meeting Off-line on February 18, 2026 at 11:00 AM.

Venue: Reserve Bank of India, Conference Room,1st Floor, Human Resource Management Department, New Delhi.
H Date of starting of online submission of e-tender (EMD, Techno-Commercial Bid and Price Bid) at https://www.mstcecommerce.com/eprocn/ February 18, 2026 at 05:00 PM onwards
I Last date of proof of submission of EMD in first e-cover on MSTC portal and submission of original EMD document in case of mode of payment being Demand Draft/Banker’s Cheque/Bank Guarantee March 03, 2026 at 12:30 PM
J Date of closing of online submission of e-tender (Techno-Commercial Bid and Price Bid) March 03, 2026 at 02.00 PM
K a. Date and time of opening of first e-cover (containing proof of submission of EMD)

b. Date of opening of second e-cover (containing Part-I i.e., Techno-Commercial Bid)

c. Date of opening of third e-cover (containing Part II i.e., Price Bid)

Note: The covers shall be opened in the presence of the authorized representative of the bidders who choose to be present
a. March 03, 2026 at 03:00 PM

b. March 03, 2026, after verification of receipt of EMD

c. Third e-cover i.e., Part II (Price Bid) of only those bidders who qualified in Part–I (Techno-Commercial Bid) shall be opened on a subsequent date, and it would be intimated to qualified bidders through email.
L Bid Validity Three months (90 days) from the date of opening of the second e-cover i.e., Part I of the tender (Techno-Commercial Bid), the period of which may be extended by mutual agreement, and the bidder/s shall not cancel or withdraw the tender during this period.
M Transaction Fee Charged by MSTC
Payment of transaction fee through MSTC payment gateway/NEFT/RTGS in favor of MSTC LIMITED

6. The Bank is not bound to accept the lowest tender and reserves the right to accept either in full or in part any tender. The Bank also reserves the right to reject any or all the tenders without assigning any reason thereof.

Regional Director
Reserve Bank of India
New Delhi




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