E-Tender No- RBI/Nagpur Regional Office/HRMD/2/25-26/ET/741 In line with E-tender No – RBI/Nagpur Regional Office/HRMD/2/25-26/ET/741 dated December 23, 2025, a pre-bid meeting was held on January 14, 2026, at 12.00 PM in Training Hall, 1st Floor, Reserve Bank of India (RBI) Main Office Building, Nagpur RO, Maharashtra. 2. The details of the queries raised by the vendors and the Bank's clarification/ comments are given below – | Sr. No | Query of Representatives | Clarification/Comment | | 1 | Is it mandatory to quote reliever charges for 30 days? | No. As stipulated in the tender document, reliever charges will not be provided by the Bank.
Refer to para 2.6 (a) and 3.3.2 (i) of the tender document. | | 2 | Central government has implemented four labour codes where we have to quote bonus @8.33, leave wages @6.73 and gratuity @ 5%. What if one or more vendors who don't quote these statutory amounts, will RBI reject their bids. | Intended bidders are advised to follow all present statutory requirements/ obligations and bid as stipulated in the tender document.
RBI Nagpur will adhere to the New Labour Law reforms as applicable under extant instructions of RBI, Central Office.
Any subsequent increased cost incurred towards implementation of these reforms will be eligible for reimbursement subject to the prior approval from the Bank. | | 3 | Will RBI reimburse amount of cleaning materials and laundry charges? | No. RBI will not reimburse any amount for cleaning materials and laundry charges.
Refer to para 3.3.2 of the tender document. | | 4 | Is it mandatory that Supervisors should have Diploma certificate? | No. If diploma certificate is not available then experience certificate in cooking/ hospitality/ housekeeping can be provided. | | 5 | How will be L1 bidder decided when more than one bidder quotes same financial/ price bid? | If more than one bidder quotes same financial /price bid, then the L1 bidder will be decided by evaluation methodology given in Annex-I. | The above-mentioned clarifications are issued for information of all the intending tenderers. Minutes of the pre-bid meeting shall form part of the tender. The submission of bid by the tenderer shall be construed to be in conformity to the bid document and clarifications given above. 3. The details of participants from the Bank and vendors attended the meeting are given below: A) Bank Officials – | Sr. No | Name | Designation | | 1 | Shri Piyush D. Telrandhe | AGM | | 2 | Shri Nagesh P. Ambhore | Assistant Manager | | 3 | Shri Raj Kumar Mishra | Assistant | B) Vendor Representative – | Sr. No | Name of Vendor | Name of Representative | | 1 | M/s P M Catering Services | Shri Hariprasad P Shetty | | Shri Nithyananda D Nayak | | 2 | M/s Maazda Caterers | Shri Aslam Sheikh | | 3 | Anchal Group | Shri S L Kavi | | 4 | Yamuna Enterprises | Shri Gopal Marepalli | 4. Firms were advised to adhere to the eligibility criteria and all terms & conditions mentioned in the tender document. Further, the bidders were instructed to carefully undertake the bidding process on the MSTC portal and ensure that they are registered on the MSTC Portal (version 3.0). In case of any issues while undertaking the bidding for the captioned e-Tender, bidders were advised to coordinate with MSTC Support Personnel as per the details provided in the tender document. In case any vendors have already uploaded their bids to the MSTC portal before issuance of these minutes of the pre-bid meeting, they are advised to revise their bids and re-upload their bids to the MSTC portal. 5. All the above-mentioned points were noted by the representatives of the respective firms. Regional Director
Reserve Bank of India, Nagpur Place: Nagpur
Date: January 14, 2026
Annex-I The evaluation methodology for determination of L1, when more than one tenderer quotes same financial/ price bid In the technical evaluation, each bidder will be assigned marks, out of 100, as per the criteria below: | Sr. No. | | Evaluation Parameter | Weightage | | I. | | Average turnover of last three financial years i.e., F.Y. 2022-23, F.Y. 2023-24 and F.Y. 2024-25 | 30 Marks | | | a | Above ₹1 crore | 30 | | | b | Above ₹75 lakh to ₹1 crore | 20 | | | c | Above ₹50 lakh to ₹75 lakh | 10 | | II. | | Client Certificate (as per Annexure-II) for Housekeeping, Maintenance and Catering services or similar works last five financial years i.e., F.Y. 2020-21, F.Y.2021-22, F.Y.2022-23, F.Y. 2023-24 and F.Y. 2024-25 | 20 Marks | | | a | One (01) work or more for housekeeping, maintenance and catering services costing not less than the amount equal to 80% of the estimated cost. | 20 | | | b | Two (02) works or more for housekeeping, maintenance and catering services each costing not less than the amount equal to 50% of the estimated cost | 15 | | | c | Three (03) works or more for housekeeping, maintenance and catering services each costing not less than the amount equal to 40% of the estimated cost | 10 | | III. | | Empanelled service rendered during last five financial years i.e., F.Y. 2020-21, F.Y.2021-22, F.Y.2022-23, F.Y. 2023-24 and F.Y. 2024-25 for Housekeeping, Maintenance and Catering services or similar works and the value of the work/works should be more than 50% of the estimated cost (without any termination of contract or notice for termination on the grounds of unsatisfactory performance) | 20 Marks | | | a | Any office of Reserve Bank of India / Central Government/ State Government | 20 | | | b | PSBs/ PSUs/Private Sector Banks | 15 | | | c | Reputed Hotels/Any other private organization | 10 | | | Proper addresses of such offices and details of appropriate authority must be mentioned in the supporting documents. | | IV. | Experience in Housekeeping, Maintenance and Catering of Guest Houses | 30 Marks | | | a | Above 10 years | 30 | | | b | 7 years to 10 years | 25 | | | c | 5 years to 7 years | 20 | | Total Maximum Marks | 100 | In the event of two or more bidders quoting the same financial / price bid (Service charges = Administrative cost + profit margin) (L1), the bidder with the highest technical score shall be ranked as L1. Further, if technical scores are also found to be equal, the following tie-breaker criteria may be applied sequentially: i. Higher average annual turnover from similar services ii. Experience in Housekeeping, Maintenance and Catering of Guest Houses The decision of the Tender Evaluation Committee in this regard shall be final and binding. |