The Chief General Manager-in-Charge, Human Resource Management Department, Reserve Bank of India, Mumbai invites e-tender through MSTC portal from interested parties, for Annual Maintenance Contract (AMC) of User Acceptance Testing (UAT) of SAP based and upcoming Java based Comprehensive Human Resource System (CHRS) for an initial period of one year thereafter renewable up to three years (including the initial year) as per mutual consent. The e-Tender along with the detailed tender notice is available at MSTC site https://www.mstcecommerce.com/eprocn and the website of the RBI at www.rbi.org.in under the link “Tenders”. 2. All interested bidders must register themselves with MSTC through the above referred website to participate in the e-tendering process. 3. The Schedule for the e-Tendering process is as under: | 1 | e-Tender No. / Event No. | RBI/HRMD-CO Central Office Departments/Others/12/25-26/ET/900 | | 2 | Mode of Tender | Tenders are invited for AMC of User Acceptance Testing (UAT) of SAP based and Upcoming Java based Comprehensive Human Resource System (CHRS) which includes Manual and Automation testing using UFT one tool.
The vendors, who intend to bid, are required to submit their offer electronically through e-tendering portal https://www.mstcecommerce.com/eprocn
No physical bid would be accepted by RBI. | | 3 | Date of publication of e-Tender through Procurement Portal | January 27, 2026 | | 4 | Date of availability of Notice Inviting tender to the Vendors for downloading | January 27, 2026 | | 5 | Date of Starting of e-Tender for submission of Online bids at https://www.mstcecommerce.com/eprocn | January 27, 2026 | | 6 | Date and time of Pre-bid Meeting (Offline) | February 4, 2026 at 3:00 PM in the Conference Room, Reserve Bank of India, 5th Floor, C-7, E-Block, Bandra Kurla Complex, Bandra East, Mumbai – 400 051 | | 7 | Date of and time of closing of Online e-tender for submission of bids | February 25, 2026 till 1:00 PM | | 8 | Date & time of opening of Part-1 / Eligibility Documents | February 25, 2026 at 2:30 PM | | 9 | Date & time of opening of Part-2 / Commercial Bid | Will be announced on Bank’s website and communicated to bidders who qualify in Part-1 of RFP | | 10 | Estimated cost of work | Rs. 94,00,000/- (Rupees Ninety four lakhs only) | | 11 | Earnest Money Deposit (EMD) | Rs. 1,88,000/- (Rupees One Lakh Eighty Eight thousand only) payable through NEFT before submitting the bid.
Details of account for sending EMD through NEFT-Beneficiary Name: Reserve Bank of India, Mumbai.
IFSC: RBIS0COD001 (5th, 9th and 10th character is zero).
Account Number: 186003001
Details for NEFT payment towards EMD needs to be informed to Bank through mail to samadhan.support@rbi.org.in before closing date for submission of bids. In case the vendor fails to inform the same, their bid will be considered as non-bonafide.
While sharing the above details, kindly share your contact number so that Bank can reach out to you, in case there is any issue with the NEFT payment.
Details required to be shared –
NEFT Reference / UTR no.,
Sender Bank Branch Name & IFSC,
Sender Account no.,
Date of NEFT | | 12 | Transaction Fee | Bidders will be required to pay Transaction fee as mentioned in the MSTC portal through MSTC payment gateway through/NEFT/RTGS in favour of MSTC LIMITED | | 13 | Communication details | The Chief General Manager-in-Charge Reserve Bank of India,
Human Resource Management Department, 21st Floor, Central Office Building,
Shahid Bhagat Singh Marg,
Fort, Mumbai – 400 001
e-mail: samadhan.support@rbi.org.in | 4. The Part-II i.e. price bid will be opened on the same day or at later date as intimated by the Bank in respect of only those contractors/bidders who satisfy all criteria stipulated in Part-I. The Bank reserves the right to accept or reject any or all e-Tenders without assigning any reasons thereof. Note: All the tenderers may please note that any amendments/corrigendum to the e-Tender, if issued in future, will only be notified on the RBI and MSTC Website as given above and will not be published in the newspaper. Chief General Manager-in-Charge
Reserve Bank of India
Human Resource Management Department
Mumbai |
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