E-Tender No: RBI/Kolkata Regional Office/HRMD/7/25-26/ET/882 [e-Tender for ALS ambulance] Reserve Bank of India, Kolkata Regional Office (hereinafter referred to as “the Bank”), invites e-Tender under Two – Bid system (Technical Bid & Financial Bid) from eligible Ambulance Service Providers (hereinafter referred to as “Vendor”) for providing Ambulance Services to Bank’s Office at Reserve Bank of India, 15 N.S. Road, Kolkata 700001, on retention basis for a duration of 08 hours (9:30 AM to 5:30 PM) daily from Monday to Friday on Contract basis for a period of 12 months from April 01, 2026 to March 31, 2027. The contract may be renewed annually based on mutual consent for a period of one year at a time, extendable up to a maximum period of two years (till March 31, 2029), solely at the discretion of the Bank, on same terms and conditions, subject to satisfactory performance of the Vendor as evaluated by the Bank from time to time. 2. The e-Tender process will be executed through the e-Tendering portal of MSTC Ltd. (https://www.mstcecommerce.com/eprocn/). Interested Vendors must register themselves with MSTC Ltd. through the aforementioned website to participate in the tendering process. Further, Vendors are advised to make their own arrangement for Digital Signature Certificate (DSC) which may be required to access the MSTC portal. E-Tender document will be made available for viewing / downloading on the Bank’s website at https://www.rbi.org.in and MSTC website at https://www.mstcecommerce.com/eprocn from January 27, 2026 (Tuesday) 6 PM onwards. The Vendors shall submit their e-Tender (both Part I and Part II i.e., Technical and Financial Bids) as per the instructions regarding e-Tender, along with all supporting documents, complete in all respects, on or before March 02, 2026 (Monday) (Till 11 AM). E-Tenders submitted only through the MSTC portal will be accepted for the captioned process. E-Tenders, if received (in any mode) after the said date and time, will not be accepted by the Bank. The Vendors shall remit refundable Earnest Money Deposit (EMD) of ₹48,000 (Forty-Eight Thousand only) on or before March 02, 2026 (Monday) (Till 11 AM). 3. The Technical Bid (Part I) will be opened electronically on March 02, 2026 (Monday), 12 PM onwards in presence of prospective Vendors. Financial bid of only those Vendors who are found to be eligible on evaluation of their documents shall be opened on a later date, after intimating the qualified Vendors. 4. In the event of any date indicated above being declared a holiday, the next working day shall become operative for the respective purpose mentioned herein. 5. The e-Tender document can be downloaded from the RBI website ‘www.rbi.org.in’ and ‘www.mstcecommerce.com’. Any amendment / corrigendum / clarification with respect to this e-Tender shall be uploaded on the Bank’s website / MSTC e-portal only and will not be published in the newspaper. The Vendor must regularly check the above website / e-portal for any amendment / corrigendum / clarification/addendum and submit the bid after verification of the same. 6. The Bank reserves the right to reject any or all the quotations either in whole or in part without assigning any reason thereof. Regional Director
Reserve Bank of India
Kolkata |