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PDF - Minutes of the Pre-Bid meeting - Annual Maintenance Contract (AMC) / Facility Management Service (FMS) for Computer Hardware, Software and Peripherals located at various properties of the Bank, Dehradun ()
Date : Jan 29, 2026
Minutes of the Pre-Bid meeting - Annual Maintenance Contract (AMC) / Facility Management Service (FMS) for Computer Hardware, Software and Peripherals located at various properties of the Bank, Dehradun

Corrigendum

(E-Tender No. - RBI/DEHRADUN REGIONAL OFFICE/Others/1/25-26/ET/791)

As per the schedule notified in the tender document, a pre-bid meeting for the said work was held on January 28, 2026, at 11:00 AM in offline mode at the Multi-Purpose Hall, Reserve Bank of India, Dehradun. Representatives from two firms and officials / staff members from the IT Cell, Dehradun, participated in the meeting, details of which are given below:

i) List of officers/employees from the bank who attended the meeting:

Sr. No. Name Designation
1 Sh. Sahil Dogra Assistant Manager
2 Hardik Sharma Assistant

ii) List of representatives of interested bidders:

Sr. No. Name of the representative Name of Company / Firm
1 Sh. Abhinav Uniyal Bharat IT Services Ltd.
2 Sh. Hemchandra Pandey JBS Tech. Pvt. Ltd.

The questions raised by the representatives of the participating firms and our clarifications on them are presented below:

Sr. No. Questions raised by the representatives The explanation given
1. When will the status of assets under warranty as on April 1, 2026, will change to under AMC. The asset status will remain unchanged in the first quarter. In subsequent quarters, due to the procurement of IT assets, some assets will be transferred from under warranty to AMC (Annual Maintenance Contract). (Tender Document Annexure-VIII, page 63)
2. How many Resident Engineers (RE) are required? Only one Highly Skilled RE is required. (Tender document, paragraph 15.5, page 19)
3. What is the warranty period for Epson scanners? All purchased IT assets have a warranty period of 3 years.
4. What are the qualifications and experience required for vendors and REs? The detailed eligibility criteria for vendors and REs are mentioned in Annexure-VII of the tender document.
5. Is 3% service charge mandatory for AMC and FMS in Table A (Serial No. 10) of the financial bid? Bidders are required to quote a minimum service fee of 3% (excluding GST). Bids offering a fee lower than 3% will be automatically rejected. (Tender document, page 74)
6. Is it mandatory for the vendor to provide medical insurance for the RE? The vendor will provide insurance and medical insurance coverage to its resident engineers deployed at the bank, and the insurance policy must be submitted to the bank within 30 days of the contract commencement date. (Tender document, paragraph 14, page 40)

All the above-mentioned points were noted and following was informed:

  1. These minutes of pre-bid meeting shall form the part of Bid document/ Agreement.

  2. Rest of the terms and conditions and specifications of the Bid document shall continue to remain the same.

  3. The above clarifications are issued for the information for all the intending bidders.

  4. The submission of bid by the firm shall be construed to be in conformity to the Bid document and Amendments / Clarifications given above.

Regional Director
Reserve Bank of India
Dehradun



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