The pre-bid meeting on the captioned tender was held in offline mode on February 18, 2026, at 11:00 am at Reserve Bank of India, Human Resource Management Department, 1st Floor, Sansad Marg, New Delhi-110001.
1. Following Officials of Reserve Bank of India, New Delhi remained present in the above pre-bid meeting-
2. Following representatives from different firms were present in the meeting-
3. Queries discussed in the meeting and the clarification/comments given by the Bank are given below-
| Sr No. | Query | Clarification given by Bank Official/s |
| 1. | Whether the firms registered under MSMEs are exempted from depositing the EMD in the tendering process? | No. As per the tender document, all the bidders are required to deposit an Earnest Money Deposit (EMD) of ₹5,12,658/- (Rupees Five Lakh Twelve Thousand Six Hundred Fifty-Eight Only). (Refer Section III(a) of the tender document). |
| 2. | What are the payment terms for Catering services to be provided at VOFs? | Catering services shall be provided to guests on demand basis, and the charges shall be paid by the guests.
However, the indicative prices for breakfast (as per the indicative menu) shall be within the range of ₹60–₹80, and the price for vegetarian lunch/dinner (as per the indicative menu) shall be within the range of ₹130–₹150 only. The rates for non-vegetarian food shall be mutually decided between the Bank and the L1 bidder. (Refer Appendix I of the tender document).
(It is reiterated that these charges are indicative only. Further, as these are payable directly by the guests, these do not form a part of the price bid.) |
| 3. | Will the food charges for executive VOFs, suites and Guest Rooms be different? | The rates for food to be provided at executive VOFs, suites and Guest Rooms shall also be mutually decided between the Bank and the L1 bidder. |
| 4. | Whether the bidders are required to have experience in each year during last five years. | Yes.
The bidder should have experience of executing at least one Similar Work/Service in every year during the last five years ending December 31, 2025. (Refer section III (b) of the tender document). |
| 5. | Whether experience in other works such as housekeeping without catering will also be considered eligible? | No. The bidders should have experience in carrying out similar works, i.e., Management & Housekeeping (including catering). (Refer Section III(b) of the tender document for definition of similar works) |
| 6. | Whether a firm having its office address outside Delhi (NCT) is eligible to apply? | The bidder should have an office at the place of Contract i.e., NCT of Delhi with sufficient manpower to take care of day-to-day operational issues.
(Refer Section III(b) of the tender document) |
| 7. | Is it compulsory to attend Pre-Bid meeting? | No. |
| 8. | What data is to be entered in Sr. No. 2 of the Financial Status as provided in Format 4? | Income Tax Return data for the preceding three years shall be entered under Sr. No. 2, and the supporting documents must be submitted. (Refer clause no. 18 of section III (d) of the tender document) |
| 9. | Whether it is compulsory to take Contactors All Risk (CAR) Policy for service contract? | Yes. Contractor’s All Risk Policy (CAR Policy) for the full Contract Value, including Fire Risk, and all other policies as mentioned in the tender document shall be taken.
(Refer clause 22 of Section IV(b) of the tender document) |
| 10. | Is Solvency certificate required for the full tender amount? | The bidders shall submit a Solvency Certificate of value not less than 100% of estimated annual cost of tender. (Refer Section III(b) of the tender document) |
| 11. | Whether the monthly billing will be fixed? | Charges of manpower and maintenance and cleanliness, as mentioned at Points ‘A’ to ‘N’ of the Price Bid, shall be paid as per quoted rates by successful bidder. Further, charges for consumables as mentioned at Points ‘O’ to ‘T’ will be paid as per quoted rates based on occupancy and actual consumption of the items. |
12. | Is it compulsory to submit bankers’ certificate in format 5? | The certificate submitted by the firm should cover all the aspects as mentioned in Format 5. |
| 13. | On which basis is the calculation of man-hours done – 26 or 30 days? | Wages calculation has been done for 30 days including reliever charges.
(Refer annexure XI of the tender document) |
| 14. | Is it permitted for the firm to set up laundry service in the VOF premises? | No. |
| 15. | Whether bidders are allowed for a site visit. | Yes. The bidder is advised to visit the site with prior permission from the Bank. |
| 16. | In the case of a proprietorship, can the proprietor issue a Power of Attorney? | Yes. |