1. Reserve Bank of India invites competitive e-tenders/ e-bids for Facility Management Services (FMS) for maintenance of Bank’s residential properties attached to Estate Cell, BKC Office, Bandra, Mumbai, from eligible bidders as per the specified pre-qualification criteria. The work is estimated to cost of ₹324 Lakhs and the contract duration shall be one year. 2. The Earnest Money Deposit (EMD) shall be submitted in the form of Demand Draft or NEFT or Bank Guarantee. The Demand Draft or Bank Guarantee shall be submitted in sealed cover addressed by name to Regional Director, Reserve Bank of India, Estate Cell, Bandra Kurla Complex, Mumbai - 400051 so as to reach Reserve Bank of India, Estate Cell, 3rd Floor, C-7 building, E Block, BKC, Bandra (E), Mumbai - 400051 up to 2.00 PM on March 13, 2026 super-scribed as “EMD for Facility Management Services (FMS) for Maintenance of Bank’s residential properties attached to Estate Cell, BKC Office, Bandra, Mumbai.” Online tenders will be available for viewing /downloading by all firms till 03:00 PM on March 13, 2026. EMD shall be released to the contractor on submission of PBG as specified in clause of contract. On award of work, EMDs of unsuccessful tenderer shall be released thereafter. 3. All the Pre-Qualification papers shall be uploaded by the intending bidder on MSTC portal along with tender Part-I on or before March 13, 2026 till 3:00 PM. The same shall be examined by the Bank, and the eligible participants shall be intimated accordingly. 4. The firms which do not comply with the following pre-qualification criteria and/or do not submit EMD will not be considered for opening of their tender Part-II (Price Bid): a) As on January 31, 2026, the intending bidder must have minimum 5 years of experience (commencing from February 01, 2021) in carrying out similar nature of works viz. Facility Management Service (FMS) for Maintenance of Residential or Commercial Premises. b) The intending bidder must have executed successfully “Facility Management Service (FMS) for Maintenance of Residential/ Commercial Premises, during last five years as on January 31, 2026, as under: (i) Three works each costing not less than 40% of ₹324 Lakhs OR (ii) Two works each costing not less than 50% of ₹324 Lakhs OR (iii) One work costing not less than 80% of ₹324 Lakhs c) Minimum yearly turnover of 100% of ₹324 Lakhs during last 3 financial years ending March 31, 2025, supported by audited financial statements. d) Should furnish solvency certificate issued by applicant’s Banker for the minimum ₹324 Lakh. e) Should have proper office setup in Mumbai. f) FMS agency shall submit his own or other electrical contractors license who will be responsible for electrical safety at site. 5. In addition to above, intending bidders shall also submit following details and supporting documents along with PQ papers for Bank’s examination: | (a) | Composition of the firm | Full particulars (whether contractor is an individual, or a partnership firm, or a company etc.,) of the composition of the firm of contractors in details should be submitted along with name(s) and address (es), of the partner's copy of the Articles of Association / Power of Attorney / such relevant document. | | (b) | Work experience & Completion of similar works of specified value during the specified period | Copies of the detailed work orders indicating date of award, value of awarded work, time given for completing the work etc and the corresponding completion certificates indicating actual date of completion and actual value of executed similar works should be enclosed in proof of the work experience. The details along with documentary evidence of previous experience, if any, of carrying out works for the Reserve Bank of India at any Centre, should also be given. | | (c) | Turnover | Audited financial statements for last three financial years i.e. 2022-23, 2023-24 and 2024-25 along with a certificate of Chartered Accountant indicating the turnover for these financial years. | | (d) | Credit worthiness of the contractor and their turnover during the specified period | Copies of the Income Tax Clearance Certificates/Income Tax Assessment Orders along with the latest final accounts of the business of the contractor duly certified by a Chartered Accountant should be enclosed in proof of their creditworthiness and turnover for last three years. | | (e) | Name(s) and address(es) of the Bankers and their present contact executives | Written Information about the names and addresses of their bankers along with full details, like names, postal addresses, e-mail IDs, telephone (landline and mobile) nos., fax nos., etc. of the contact executives (i.e., the persons who can be contacted at the office of their bankers by the Bank, in case it is so needed) should be furnished. | | (f) | Details of bank accounts | Full particulars of their bank accounts, like account no. type, when opened etc., should be given. | | (g) | Name(s) and address(es) of the Clients and their present contact executives | Written information about the names and addresses of their clients along with full details, like names, postal addresses, e-mail IDs, telephone (landline and mobile) nos., fax nos. etc., of the contact executives (i.e. the persons who can be contacted at the office of their clients by the Bank in case it is so needed) should be furnished. | | (h) | Details of completed works (Annex 8) | The client-wise names of work(s), year(s) of execution of work (s), awarded and actual cost (s) of executed work (s), completion time stipulated in the contract (s) and actual time taken to complete the work (s), Name(s) and full contact-details of the officers/authorities/departments under whom the work(s) was/were executed should be furnished. | | (i) | Details of Office setup | Full-fledged office setup should be available for the specified job at Mumbai wherefrom required quality after sales services can be regularly provided. | | (j) | Details of registration and copies of registration certificate/ documents for | PAN
GST
Office of Labour Commissioner, if applicable | 6. In the event of intending bidder’s failure to satisfy the Bank; the Bank reserves the right to not allow him to participate in tendering process. 7. A pre-bid meeting (off-line mode) of the intending bidders will be held on March 04, 2026 at 11.00 AM at Estate Cell, BKC, Reserve Bank of India, Mumbai. The bidders are advised to peruse the tender and visit the site and submit any matter requiring clarification to the RBI by email to estatecellbkc@rbi.org.in latest by 5:00 PM on the previous working day of the pre-bid meeting. No further clarifications/queries will be entertained after the pre-bid meeting. 8. (a) Tender forms can be downloaded for viewing from the website www.mstcecommerce.com as per SOT. (b) EMD of ₹6.48 Lakhs (Rupees Six Lakhs and Forty-Eight Thousand only) in the form of NEFT or DD issued by a scheduled Bank or BG should be submitted on or before 2.00 PM on March 13, 2026. (c) Tenderers shall submit all the information and the documents as mentioned in the tender. After examination, if any of the bidder is not found to possess the required eligibility, their tenders will not be accepted by the Bank for further processing. 9. Part I of the tenders will be opened on-line from 03.30 PM onwards on March 13, 2026 in the presence of the authorized representative of the bidders who choose to be present. Part-II (Price bid) shall be opened of the eligible bidders on a subsequent date which will be intimated to the eligible bidders in advance. 10. The applicants/tenderers have to upload -
Client’s certificate as per format given in the tender from their clients for whom they have carried out "eligible works" in terms of the eligibility (Pre-qualification) criteria explained in this notice. -
Banker's certificate as per format given in the tender from their banker/bankers. The client's certificate shall be accepted only when the same is signed by an official of the rank of Executive engineer/Superintendent Engineer or equivalent in respect of a Government/Semi Government organization or a PSU and only when they are supported by adequate proof of payment received by the contractor for the work done by him. The client's certificate issued by the private organizations shall also accompany Tax Deducted at Source (TDS) certificates. Applications/tenders uploaded without the above certificates may be rejected. The Bank shall have the right to independently verify these certificates. The Bank shall evaluate the said reports before processing the tenders and opening of price bid of the tenders. If any bidder is not found to possess the required eligibility for participating in the tendering process at any point of time and/or his performance reports received from his clients and/or his bankers are found unsatisfactory, the Bank reserves the right to reject his offer even after opening of Part-I of the tender. The Bank is not bound to assign any reason for doing so. 11. Any amendments / corrigendum to the tender, if any, issued in future will only be notified on the RBI Website and MSTC Website as given above. 12. The Bank is not bound to accept the lowest tender and reserves the right to accept either in full or in part any tender. The Bank also reserves the right to reject all the tenders without assigning any reason there for. Schedule of Tender (SOT) | Name of Work: | Facility Management Services (FMS) for maintenance of Bank’s residential properties attached to Estate Cell, BKC Office, Bandra, Mumbai - E-Tendering | | a. e-Tender no | RBI/Mumbai Regional Office/Estate/153/25-26/ET/1024 | | b. Mode of Tender | e-Procurement System
(Online Part I - Techno-Commercial Bid and Part II - Price Bid through https://www.mstcecommerce.com/eprocn) | | c. Estimated cost of the work | ₹324 Lakh | | d. Date of NIT available to parties to download (View Tender Time) | February 20, 2026 (Friday) from 05:00 PM onwards | | e. Pre-Bid meeting | Offline on March 04, 2026 (Wednesday) at 11:00 AM at Reserve Bank of India, Estate Cell, C-7 Building, 3rd floor, E Block, Bandra Kurla Complex, Bandra, Mumbai-400051 | | f. Date of Starting of e-Tender for submission of online Techno- Commercial Bid and price Bid and minutes of Pre-bid meeting at https://www.mstcecommerce.com/eprocn | March 06, 2026 (Friday) from 05:00 PM onwards | | g. Earnest Money Deposit (EMD) | ₹6,48,000/- (Rupees Six Lakhs and Forty-Eight Thousand only) in the form of NEFT or DD in favour of Reserve Bank of India, Mumbai.
The Demand Draft shall be submitted in sealed cover addressed to
Regional Director, Reserve Bank of India, Estate Cell, C-7 Building, 3rd floor, Bandra Kurla Complex, Mumbai-400051
NEFT Details
Beneficiary Name - Reserve Bank of India
A/c No – 04861436223
IFSC CODE – RBIS0MBPA04 (5th & 10th digit are zero).
Proof of submission of EMD should be uploaded on MSTC portal and e-mailed on estatecellbkc@rbi.org.in
(Note: EMD credited to any other account or paid through any other mode of payment other than that mentioned above will not be considered as Bonafide EMD) | | h. Last date of submission of EMD | March 13, 2026 (Friday) till 02:00 PM | i. Last date of submission of Pre-Qualification (PQ) papers.
To be uploaded on MSTC portal along with tender Part-I | March 13, 2026 (Friday) till 03:00 PM
Note: The Pre-qualification documents of the tenderers shall be scrutinized, who have submitted the EMD amount within due date/time. | | j. Date of closing of online e-tender for submission of Techno-Commercial Bid & Price Bid | March 13, 2026 (Friday) till 3:00 PM | | k. Date & time of opening of Part-I (i.e. Techno-Commercial Bid) | March 13, 2026 (Friday) at 03:30 PM onwards at Estate Cell, C-7 Building, 3rd floor, Bandra Kurla Complex, Bandra, Mumbai-400051 | | l. Date & time of opening of Part-II (i.e. Price Bid) | Date of opening of Part II i.e. price bid shall be informed separately | | m. Transaction Fee | ₹16,200/- exclusive of GST as applicable. Payment of transaction fee through MSTC payment gateway/NEFT/RTGS in favour of MSTC LIMITED | Regional Director
Maharashtra |