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PDF - Minutes of the Pre-Bid Meeting - Housekeeping services to be provided under Comprehensive Annual Maintenance Contract (CAMC) at the Bank’s Office Premises at Primary Data Centre at Kharghar, Navi Mumbai ()
Date : Mar 02, 2026
Minutes of the Pre-Bid Meeting - Housekeeping services to be provided under Comprehensive Annual Maintenance Contract (CAMC) at the Bank’s Office Premises at Primary Data Centre at Kharghar, Navi Mumbai

(e–Tender No. - RBI/Belapur Regional Office/HRMD/4/25-26/ET/1011)

A pre-bid meeting on the captioned tender was held on February 24, 2026, at 12:00 am in the conference room (2nd floor), Reserve Bank of India, Belapur. The following RBI officials and the representatives of the following intending bidders / firms attended it:

a. RBI Officials:

  1. Sqn Ldr Sunanda Mhaske, Manager

  2. Sqn Ldr Mrigesh Chand Rajwar, Assistant Manager

  3. Shri. Manilal N K, Assistant Manager

b. Representatives of the intending Bidders / Firms:

Sr. No. Name of Agency
1 M/s Swastik Electrotech Pvt Ltd
2 M/s SV Enterprises India Pvt Ltd
3 M/s Shree Consultancy Services
4 M/s V N Caterers
5 M/s Sharp Services

2. The queries raised by the intending bidder & clarifications given by the Bank’s officials are tabulated below:

Sr. No Query Comment
1 The educational qualification prescribed corresponds to the Highly Skilled category. In view of the above, you are requested to kindly clarify whether the categorization as Unskilled- Supervisory is correct, or if the same should be treated under the Highly Skilled category. There is no change in the educational qualification and categorization of supervisor. The conditions and requirements given on page no. 37 of the tender document is final and binding.
2 As per Page No. 63, under the Sample Manpower Cost, the rates have been derived considering 26 working days. However, at Page No. 38, Clause 3, it is stated that deployment maybe required on Saturdays / Sundays / Holidays, depending upon the Bank’s requirements. In this regard, you are requested to kindly clarify whether the quoted rates are to be calculated based on 26 days only, or whether the rates should be considered inclusive of relievers / weekly offs, i.e., calculated on a 30-day basis. Manpower Cost calculation indicated at page no. 63 is for reference purpose.

The total cost / rates should be considered inclusive of relievers / weekly offs, etc. for entire month/s.
3 Please clarify whether the activities mentioned serving of drinking water, tea / coffee services, operation / preparation of tea / coffee machines, movement of materials upon delivery, proper ordering in the storeroom and office spaces, and office attendant duties such as dispatch/delivery of letters, DAK, notes, etc. — are to be carried out within the scope of the deployed housekeeping staff, or if any additional manpower is required under the contract. It is further requested to clarify whether the conveyance expenses incurred for delivery of letters / DAK / notes, etc., outside the Kharghar Office shall be payable by the Bank. All the activities mentioned under the scope of the work are to be carried out by the manpower provided without claiming any additional rates / amounts over and above the quoted amount.
4 In this regard, it is submitted that obtaining the signature or thumb impression of the workmen on the wage slip may not be feasible, as wages are disbursed through ECS/NEFT directly into the employees’ bank accounts. Further, kindly clarify the mode of attendance recording to be followed under the contract, i.e., whether the Contractor is required to maintain a physical attendance register or if attendance shall be captured through the Bank’s biometric system, if available. In case of electronic transfer of salary to employees, workmen signature on wage slip is not applicable, however contractor shall submit copy of payment evidence.

The contractor shall maintain daily attendance register in physical/electronic format at the site. The attendance shall be verified periodically by caretaker/officer of the Bank.
5 In this clause, the Payment of Bonus Act, 1965 and the Payment of Gratuity Act, 1972 have been stipulated. However, at Page No. 63 under the Sample Manpower Cost, no provision towards Bonus or Gratuity appears to have been considered. In similar tenders issued by the RBI Estate department, Byculla – Mumbai, Gratuity reimbursement was specifically addressed through the Minutes of Meeting issued after the pre-bid meeting. In view of the above, you are requested to kindly clarify whether Bonus and Gratuity are to be considered by the bidder in the quoted rates, and if so, the mechanism for reimbursement /payment of the same. Contractor shall cater for HRA, Bonus, Gratuity and other necessary statutory components in service charges section of the financial bid. The same has been considered in the estimate.
6 In this regard, it is requested to kindly clarify that, in case ESIC is not applicable, whether a Medical Insurance Policy is required to be provided. If applicable, kindly specify who shall bear the cost of the same. Further, please clarify whether the Medical Insurance Policy is to be obtained for the worker only or inclusive of his/her family members, along with the coverage amount of such policy. In case Medical Insurance Policy reimbursement is applicable, please also clarify its reimbursement inclusive of Contractor’s Profit and GST separately by the Bank on such reimbursable components. Medical insurance policy is required to be provided to whom ESIC is not applicable. Cost of the same is to be considered by the contractor in service charges section of the financial bid.

Required coverage amount is as per clause “Insurance in respect of damage to the person and property” on page 25 of the tender document.
7 Will there be reimbursement of Admin charges charged by EPFO for the payment of PF amount of manpower deployed? Administrative charges to be paid to EPFO by the contractor shall be considered by the vendor in Service charges section.

3. All the other terms and conditions of the captioned Tender will remain unchanged.



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