RFP for ‘Complaint Management System’ of Reserve Bank of India Please refer to the announcement under “Tenders” section of RBI’s website www.rbi.org.in on December 14, 2017- “Extension of Last Date of Submission – Computerization of Complaint Management in Reserve Bank of India”. All concerned may kindly note that the last date for submission of bids has been extended to 03.00 PM on January 10, 2018. The Technical bids will be opened on January 10, 2018 at 3.30 PM in Conference Room, Consumer Education and Protection Department, 1st floor, Amar Building, Sir, P. M. Road, Fort, Mumbai 400 001. Bidders desirous of attending the opening of Technical Bids may depute their representative who should reach the venue by 3 PM on January 10, 2018 (refer to para 12.3.10 of the RFP for details). The names/ designations / contact numbers of the representatives should be provided to us by email on at least 1 day in advance. The other terms and conditions of the RFP remain unchanged. Chief General Manager Consumer Education & Protection Department | |