(576 kb)
Date : Jan 17, 2024
Annual Maintenance Contract (AMC) and Facility Management Service (FMS) of Computer Hardware, Software and Peripherals for year 2024-25, Mumbai

Inspection Department Central Office, Reserve Bank of India invites e-Tenders from eligible tenderers empaneled by Reserve Bank of India for providing “Annual Maintenance Contract (AMC) and Facility Management Service (FMS) for Computer Hardware, Software and Peripherals at Inspection Department Central Office, Reserve Bank of India, Bandra Kurla Complex, Mumbai, subject to the terms and conditions of this Tender. The contract will be valid for a period of one year from April 01, 2024 to March 31, 2025 and is extendable on a yearly basis for a maximum of two more years or other shorter periods, on mutual consent, subject to satisfactory performance/service rendered by the vendor.

The Tendering is done through the e-Tendering portal of MSTC Ltd. (https://www.mstcecommerce.com/eprocn/). Interested tenderers must register themselves with MSTC Ltd through the above-mentioned website to participate in the tendering process.

Tender document can be downloaded from both the RBI website www.rbi.org.in under tender section and www.mstcecommerce.com. Any Amendment(s) / Corrigendum / Clarification(s) with respect to this Tender shall be uploaded only on the RBI website / MSTC e-portal and will not be published in the newspaper. The Tenderer should check the above website / e-portal for any Amendment / Corrigendum / Clarification before submitting the bid. The Bank shall have the right to cancel, modify the Tender and extend the deadline for submission of Tender. Further, the Bank reserves the right to accept any Tender, either in full or in part and to reject any or all the Tenders without assigning any reason thereof.

Schedule of Tender (SOT)

a) Name of Work Annual Maintenance Contract (AMC) and Facility Management Service (FMS) of Computer Hardware, Software and Peripherals for year 2024-25
b) e-Tender No RBI/Inspection-Central Office Departments/Others/1/23-24/ET/388[AMC &FMS 2024-25]
c) Mode of Tender E-Tendering System (Part I – Technical Bid and Part II – Financial Bid) through https://www.mstcecommerce.com/eprocn/
d) Date of NIT available to parties to download 05:00 PM of January 17, 2024
e) Date of pre-bid meeting 12:00 PM of January 24, 2024
f) Estimated Cost of Tender Rs. 6,04,000/- (One Year) incl. of GST
g) Earnest Money Deposit
(Non-submission of EMD will render the tender unresponsive and will be rejected.)
Rs 12,080/- by NEFT in favour of Reserve Bank of India,
Details for NEFT:
Beneficiary Ac No: 41861403882
IFSC -- RBIS0COD001 (Numeric Zero at 5th, 9th and 10th place from left)
Please mention UTR transaction details while applying in the given format Annex – III
h) Date of Starting of e-Tender for submission of on-line Technical and Financial Bid at https://www.mstcecommerce.com/eprocn/ 03:00 PM of January 31, 2024
i) Last date of submission of EMD 12:00 Noon of February 20, 2024
j) Date of closing of online e-Tender for submission of Technical Bid and Price Bid 12:00 Noon of February 20, 2024
k) Date & time of opening of Part-I (i.e., Technical Bid)
Part-II Price Bid: Date of opening of Part II i.e., price bid shall be informed Separately
03.00 PM of February 20, 2024
l) Transaction Fees Payment of Transaction Fee, as mentioned in the MSTC portal, through MSTC payment gateway by NEFT / RTGS in favour of MSTC Limited
m) Address of Communication Principal Chief General Manager
Inspection Department, Central Office
Reserve Bank of India,
C-7 Building, 7th Floor, Bandra Kurla Complex
Bandra (E), Mumbai – 400051