The Reserve Bank’s approach to customer service focusses on protection of customers’ rights, enhancing the quality of customer service, spreading awareness and strengthening the grievance redressal mechanism in banks and also in the Reserve Bank.
The Reserve Bank of India has today released Lending Rates of Scheduled Commercial Banks based on data received during the month of January 2020.
Ajit Prasad Director
Press Release: 2019-2020/1866