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Remittances from Overseas Indians: Modes of Transfer, Transaction Cost and Time Taken
Date : Dec 10, 2013

This study, based on a sample survey of the bank branches across the major centres in India, reveals that electronic wires/SWIFT transfers are the most dominant mode of remitting money to India. The cost of remittances across various modes of transfers has moderated during 2012-13 as compared with the findings of earlier surveys conducted in July 2006 and in September 2009. Gulf region followed by North America continues to be the important source region of remittances to India. Survey shows that while a major portion of remittances received is being utilised for family maintenance, the proportion of remittances for investment purposes has gradually increased.

Introduction

The flow of funds from migrant workers back to their families in their home country is an important source of income in many developing economies. In practice, the transfers are typically recurrent payments by migrant workers who send money to their families in their home country with regular intervals. The recipients often depend on remittances to cover their day-to-day living expenses, to provide a cushion against emergencies and, in some cases, also as a source of fund for small investments.

Workers’ remittances have remained an important source of external finance for India since the last three decades. These flows have not only been a dominant component of India’s invisible receipts, but also stable in their trend over the years as in the case of many other developing countries. Even during the phase of global financial crisis, remittances remained relatively resilient, unlike capital flows. As per the latest estimates released by the World Bank (2013), the remittance flows to developing countries were around US$ 389 billion in 2012 as against US$ 303 billion in 2009. The share of developing countries in the global remittances flows has increased to 75 per cent in 2012 as compared to 72.5 per cent in 2009. The share of South Asia in total remittances to developing countries and all countries has increased from 24.8 per cent and 17.9 per cent, respectively, in 2009 to 27.5 per cent and 20.6 per cent in 2012, mainly led by India. As per the World Bank projections, the upward trend of these shares are likely to continue.

Remittances essentially represent household income from foreign economies arising mainly from the temporary or permanent movement of workers to source economies. From the balance of payments (BoP) perspective, remittances are funds that flow through formal channels, such as electronic wire, or through informal channels, such as cash carried across borders in pockets. They may consist almost entirely of funds sent by individuals who have migrated to a new economy and have become residents there, and of net compensation of border, seasonal, or other short-term workers who are employed in an economy in which they are not residents. Measurement and analysis of cross border remittances are very complex as they are heterogeneous in nature, with numerous small transactions conducted by individuals through a large variety of channels. According to the International Trade in Remittances: Guide for Compilers and Users, remittances are derived from mainly two components in the BoP – (i) personal transfers, and (ii) compensation of employees. In India, private transfers, which are termed as personal transfers by the IMF, are considered as remittances and the compensation of employees data are separately presented under income account1.

With a view to track the micro aspects of remittances such as the modes of transfer, transaction cost at receivers’ end, speed of delivery, frequency of transfers and utilisation of remittances, the Reserve Bank of India had conducted surveys in July 2006 and in November 2009 and the results of the surveys were published in the November 2006 and April 2010 issues of the RBI Bulletin, respectively.

A similar survey was conducted during January-April 2013 focusing on the following aspects of remittances to India:

  • Instruments & arrangement for remittances transfers,

  • Speed of remittances i.e., time taken to deliver remittances,

  • Cost of remitting the fund,

  • Size and frequency of remittances,

  • Utilisation of remittances received, and

  • Sources of inward remittances.

Survey was conducted through a sample of bank branches across major centres in India – Ahmedabad, Bengaluru, Bhubaneswar, Chandigarh, Chennai, Delhi, Hyderabad, Jaipur, Jammu, Kochi, Kolkata, Lucknow, Mumbai, Patna and Ranchi. From the sample information, all-India average was estimated, assigning different weights to each centre based on its share in remittances. Findings of the survey on various aspects of total remittances are set out below:

1. Instruments and Arrangements for Remittance Transfers

The main instruments used by the migrant workers to send remittances to India include Electronic Wires/SWIFT, drafts, cheques, debit/credit cards, money orders and direct transfers to bank accounts. Apart from these instruments, a few banks introduced online remittance transfer facilities which are both cost effective and less time consuming. For example, State Bank of India provides ‘SBI Express Remit’ to transfer money from USA/UK with 24 X 7 services without visiting any branch/bank. Similarly, ICICI Bank also provides web-based wire transfer facilities called ‘Power Transfer’ to remit money to India in as short a time as 48 hours. It eliminates the errors associated with a normal wire transfer by giving remitters a printed wire instruction form and a tracking number to monitor the status of remittance transaction online.

The survey, based on the information received from major Authorised Dealers (ADs) branches spread across 15 centers, reveals that electronic wires/SWIFT is still being used as a dominant mode of transferring remittances from abroad by overseas Indians (Chart 1). Although it is argued that the SWIFT/wire transfer is a costlier mean of transfer, particularly for small value remittance transactions, a higher use of this mode can be attributed to a relatively wider network of the Indian bank branches abroad to provide electronic fund transfer as compared to that of money transfer operators (MTOs). The share of direct transfers to bank account and online money transfers is increasing over the years. All India average of remittance transfer through direct credits to bank account and on line money transfers works out to around 22 per cent in 2012-13 as compared to around 14 per cent in 2009. The traditional banking modes of remittance transfer i.e., drafts and cheques which together constitute about 10 per cent of total remittances continued to be other major means of remitting money to India, albeit their share has declined over the period.

1

The pattern of shares of different instruments for remitting money across centers is set out in table 1. The remittance through direct transfer to bank account has been significantly large in four centres, viz., Kochi, Mumbai, Bengaluru and Bhubneswar.

Table 1: Instruments used for Sending Remittances to India (Percentage Share in Total Remittances)

Centre

Electronic Wires/SWIFT

Drafts

Cheques

Debit/Credit Cards

Money Orders

Direct Transfer to Bank Account

Other Methods

Total

1

2

3

4

5

6

7

8

9

10

Ahmedabad

63

3

8

0

0

8

18

0

100

Bengaluru

46

3

2

0

0

26

22

1

100

Bhubaneswar

64

0

2

0

0

34

0

0

100

Chandigarh

66

6

20

0

0

4

2

2

100

Chennai

79

1

8

0

0

2

2

8

100

Hyderabad

93

4

2

0

0

0

1

0

100

Jaipur

70

21

3

0

0

2

4

0

100

Jammu

68

13

4

3

0

12

0

0

100

Kochi

42

9

19

1

2

25

1

0

100

Kolkata

90

3

2

0

0

3

1

0

100

Lucknow

81

5

5

1

0

10

0

0

100

Mumbai

62

2

5

0

0

26

0

6

100

New Delhi

90

2

2

0

0

0

5

0

100

Patna

88

1

4

0

0

6

1

0

100

Ranchi

68

4

6

0

0

0

16

5

100

All India

                 

2012-13

62

3

7

-

-

22

2

4

100

2009-10

63

10

12

1

-

9

5

 

100

2006-07

53

22

15

-

-

3

7

 

100

-: nil/negligible

2. Speed of Remittance Transfers

The time taken to deliver the remittances may vary depending on the geographical location of the sender and the recipient, and the mode of transfer used. The time taken in delivering remittances through various modes as gathered through the survey is set out in Table 2.

Table 2: Time Taken to Deliver Remittances

(No. of days)

Centre

SWIFT/ Electronic
Wires

Drafts

Cheques

Debit/Credit
Cards

Money Orders

Prepaid cards

Other Methods

Online

Exchange House

1

2

3

4

5

6

7

8

9

Ahmedabad

1-4

1-30

7-30

-

-

-

-

 

Bengaluru

1-3

7-30

5-28

 

7-28

-

5

 

Bhubaneswar

1-3

7

5-21

 

-

-

5

 

Chandigarh

2-3

14-21

21-25

4

14

4

1

 

Chennai

1-5

1-13

15-30

-

-

-

-

 

Delhi

1-5

1-30

7-30

 

-

0

5

1

Hyderabad

1

25

20

 

-

-

-

 

Jaipur

1-3

2-15

2-30

 

-

-

-

 

Jammu

1-3

6-15

6-30

-

-

-

-

 

Kochi

1-3

3-25

10-30

1

1-10

1

0-2

 

Kolkata

1-4

4-21

21-30

 

-

0

-

 

Lucknow

1-2

5-25

12-36

     

1-2

 

Mumbai

1-10

4-36

   

-

1

1-5

1

Patna

1-5

1-10

12-36

 

-

-

1-2

2-5

Ranchi

1-5

1-30

7-36

 

-

-

2

 

All India

               

2012-13

1-10

1-36

2-36

1-4

1-28

1-4

0-5

1-5

2009-10

1-7

1-30

3-45

1-4

1-15

     
  • On-line money transfers, debit/credit and pre-paid cards are the most efficient modes followed by SWIFT/electronic wires. Remittances made through cheques and drafts are the most time consuming.

3. Cost of Sending Remittances

The cost of remittances can be of two types: (a) explicit cost – amount charged on remitting money, and (b) hidden cost – the implicit charge in the form of exchange rate applied for conversion of foreign currency into domestic funds.

The explicit cost of remitting money in turn has two components viz., (i) charges paid to the overseas MTO or the correspondent bank, and (ii) the cost paid by the receiver domestically in the form of handling charges. The latter includes the charges levied by the receiving bank when the beneficiary is customer of another domestic bank. Charges are also levied when the receiver is in remote locations where the funds are delivered by the receiving bank by making a rupee demand draft.

It is often argued that remittance transactions for family maintenance, which are generally smaller in size, are offered less favourable exchange rate and the cost on this account can be exorbitant for some countries with less developed exchange markets. However, in the Indian context, it is understood that the exchange rates applied for conversion into domestic funds are reasonably transparent and do not constitute the cost in any significant measure. In case of transfer of funds from the Gulf countries that are remitted mainly through exchange houses, conversion into rupees is made at the point of origin and the recipient in India does not bear any cost of converting foreign exchange into rupee.

An attempt was made to collect the information on charges levied by bank to transfer funds from locations such as the US to India. Information was collected from ten commercial banks which had their overseas branches or the correspondent relationship with the remitting overseas banks. As summarised in Table 3, the following are the main points:

Table 3: Instrument-wise Cost of Remitting Funds: A Select Case of Some Banks

(US$)

Bank

SWIFT

Drafts

Cheques

<=500

<=1000

<=500

<=1000

<=500

<=1000

1

2

3

4

5

6

7

State Bank of India

1 to 15

 

2 to 5

8

0.5 to 5

1 to 5

 

(0.2-3.0%)

 

(0.4-1.0%)

-1.00%

(0.1-1.0%)

(0.1-0.5%)

Bank of India

5

         

 

-1%

         

Punjab National Bank

3 to 8

 

5

7

0.5

1

 

(0.6-1.6%)

 

(1.0%)

(<1.0%)

(0.1%)

(0.1%)

Axis Bank

1 to 15

15

   

5 to 8

5 to 8

 

(0.2 to 3.0 %)

(1.5%)

   

(1.0-1.6%)

(< 1%)

Oriental Bank of Commerce

5

5 to 15

   

5

8

 

(1.0%)

(0.5 to 1.5%)

   

(1.0%)

(0.8%)

Indian Overseas Bank

1 to10

2 to 10

5

10

1.25

2.5

 

(0.2 to 2.0%)

(0.2 to 1.0%)

(1.0%)

(1.0%)

(0.25%)

(0.25%)

Canara Bank

5

10

5

10

1.25

2.5

 

(1.0%)

(1.0%)

(1.0%)

(1.0%)

(0.25%)

(0.25%)

ICICI Bank

2.5

2.5

2

2.5

2.5

2.5

 

(0.5%)

(0.25%)

(0.4%)

(0.25%)

(0.5%)

(0.25%)

Standard Chartered Bank

1.25

2.5

1.25

2.5

1.25

2.5

 

(0.25%)

(0.25%)

(0.25%)

(0.25%)

(0.25%)

(0.25%)

Kotak Mahindra Bank

5 to 15

10 to 20

5

10

5

10

 

(0.2 to 3.0%)

(1.0-2.0%)

(1.0%)

(1.0%)

(1.0%)

(1.0%)

2012-13 (in per cent)

0.2 – 3.0

0.2 – 2.0

0.25 – 1.0

0.25 – 1.0

0.1 – 1.0

0.1 – 1.0

2009-10 (in per cent)

0.2 – 5.0

0.1 – 2.5

0.4 – 2.0

0.25 – 1.0

0.1 – 2.0

0.1 – 1.0

2006-07 (in per cent)

2.5 – 8.0

0.7 – 2.5

2.0

0.5 – 1.5

0.7 – 2.0

0.4 – 1.0

Note: Figure in bracket represents the cost as percentage of the funds remitted.

  • Survey shows that SWIFT is the costliest means of transferring funds. There has been a tapering effect in the cost of remitting as compared with the previous round of survey reflecting increasing competition and introduction of fast money transferring infrastructure. The cost of remitting more than US$ 500 to US$ 1,000 works out to be lower.

  • Besides the above mentioned charges paid on remitting funds from overseas locations, the handling charges imposed domestically on rerouting funds to deliver to non-customers or remote locations are found to be in the range of 0.1-0.5 per cent of the total value of funds.

4. Size and Frequency of Remittances

The average size of remittance reflects a number of factors, such as, the average earning level of the migrants, their skill content, duration of stay (generally an inverse relationship between the duration of stay and the propensity to remit) and economic activity in the host country. Apart from these, the size and frequency of remittances also reflect the utilisation pattern. Frequent remittances of a lesser amount indicate that the remittance is used mostly for family maintenance. However, less frequent and high size of remittances may be directed towards investment purposes rather than for family maintenance needs.

Pattern of size and frequency of remittances across centres are set out in Table 4 and Table 5 respectively.

  • The share of transactions with average size of individual remittance of ` one lakh and above is relatively higher and accounts for 45 per cent of the total value of remittances and remittances with an average size of less than ` 50 thousand constitute 37 per cent of the total remittances.

Table 4: Size of Remittances sent by Overseas Indians
(Percentage share in Total Remittances)

Centre

Less than 1,000

1,000-5,000

5,000-10,000

10,000-20,000

20,000-50,000

50,000-1,00,000

Above 1,00,000

Total

1

2

3

4

5

6

7

8

9

Ahmedabad

0

6

12

13

17

14

39

100

Bengaluru

3

5

6

7

13

33

33

100

Bhubaneswar

0

0

1

2

16

16

65

100

Chandigarh

0

5

5

6

6

7

71

100

Chennai

2

8

9

5

24

12

40

100

Delhi

4

14

2

7

19

30

26

100

Hyderabad

0

1

1

2

10

13

73

100

Jaipur

3

9

14

23

24

13

14

100

Jammu

0

5

10

15

20

12

38

100

Kochi

0

4

6

13

25

22

30

100

Kolkata

1

3

3

3

2

14

75

100

Lucknow

14

5

4

18

4

7

47

100

Mumbai

0

12

3

5

13

15

52

100

Patna

7

12

5

9

13

24

29

100

Ranchi

7

10

10

12

13

15

33

100

All India

               

2012-13

1

10

4

6

16

18

45

100

2009-10

9

6

15

13

15

15

27

100


Table 5: Frequency of sending Remittances by Overseas Indians
(Percentage share in Total Remittances)

Centre

Once in a Month

Once in 2 Months

Once in 3 Months

Once in 6 Months

Once in a Year

Others

Total

1

2

3

4

5

6

7

8

Ahmedabad

19

4

16

20

31

9

100

Bengaluru

27

6

7

25

10

25

100

Bhubaneswar

63

13

7

5

5

7

100

Chandigarh

15

11

10

23

33

7

100

Chennai

41

16

23

5

11

5

100

Delhi

50

5

3

6

34

3

100

Hyderabad

28

14

23

15

15

6

100

Jaipur

39

11

13

18

10

10

100

Jammu

28

12

26

16

14

3

100

Kochi

59

13

18

5

4

1

100

Kolkata

25

18

12

11

31

3

100

Lucknow

29

9

8

34

20

0

100

Mumbai

31

11

14

20

19

6

100

Patna

37

10

13

11

22

7

100

Ranchi

33

19

13

15

12

7

100

All India

             

2012-13

37

11

14

16

17

5

100

2009-10

42

11

12

8

13

14

100

In terms of frequency, the survey results indicate that about 60 per cent of the total remittance inflows are received at least once a quarter, while 48 per cent of the total remittances are received with a frequency of two months.

Comparison of size and frequency of remittances during 2012-13 with the preceding survey conducted in 2009-10 shows that while size of remittances has increased, frequency of remittances has fallen. These trends seem to suggest that over the years, a higher proportion of remittances are being directed towards investment purposes. This inference is also corroborated by the analysis of responses received on the specific question on utilisation pattern.

5. Utilisation Pattern of Remittances

Survey findings about the possible end-use of the funds remitted by the overseas Indians to their families back home are set out in Table 7 and Chart 2.

2
  • A predominant portion of the remittances received are utilised for family maintenance i.e., to meet the requirements of migrant families regarding food, education, health etc. The use of remittances for investment purposes has gradually increased.

  • Use of remittances for investment purposes is comparatively large in centres like Hyderabad, Bengaluru, Mumbai, Lucknow, Kolkata and Jammu (Table 6) .

Table 6: Utilisation Pattern of Remittances
(Percentage share in Total Remittances)

 

Family maintenance

Deposits in banks

Investment in land and property

Investment in equity/shares, etc.

Investment in gold instruments

For social/ religious function

Others

1

2

3

4

5

6

7

8

Ahmedabad

72

17

1

0

0

6

5

Bengaluru

50

22

2

10

0

5

11

Bhubaneswar

62

16

0

0

0

10

12

Chandigarh

62

14

2

0

0

0

22

Chennai

53

27

0

0

0

1

19

Delhi

50

9

2

2

0

1

35

Hyderabad

61

29

3

3

0

2

3

Jaipur

75

19

3

0

0

2

1

Jammu

60

19

3

3

0

0

15

Kochi

61

28

3

1

0

1

6

Kolkata

44

31

4

1

0

2

17

Lucknow

62

29

6

0

0

0

2

Mumbai

45

18

3

5

0

3

25

Patna

63

11

1

0

0

14

12

Ranchi

63

24

1

0

0

2

10

All India

             

2012-13

49

20

3

4

0

3

21

2009-10

61

20

4

3

   

12

2006-07

54

20

10

3

   

13


6. Source Regions of Remittance Inflows, Tenure of Stay and Currency Compositions

Based on the survey coupled with available information on country profile of non-resident Indian deposits, the region-wise inflows of private transfers to India was estimated for 2012-13 (Table 7). The remittances received from different destinations broadly reveal the migration pattern, skill content of the migrants and the earning levels.

Table 7: Region-wise Distribution of Private Transfers Inflows to India

(US$ Million)

Period

Gulf Countries

North America

South America

Europe

Africa

East Asia

Others

Total

1

2

3

4

5

6

7

8

9

2009-10

16,431

15,934

2,197

10,446

1,731

2,250

4,647

53,636

2010-11

20,506

19,097

1,449

6,794

1,618

3,734

2,421

55,618

2011-12

24,382

22,706

1,723

8,078

1,923

4,440

2,878

66,129

2012-13

24,934

23,220

1,762

8,260

1,967

4,541

2,943

67,627

There was a significant increase in private transfers from Gulf region, North America, East Asia, while the proportion of private transfer receipts from Europe, Africa and South America moderated during 2012-13 as compared with that of earlier surveys (Table 7).

  • Region wise distribution of remittances across centres surveyed is presented in Table 8. Share of North America has been highest across all centres, except Kochi, Jaipur, Mumbai and Bhubaneswar where remittances from the Gulf region are the highest (Table 8).

Table 8: Source Regions of Remittance Inflows
(Percentage share in Total Remittances)

 

Gulf Countries

North America

South America

Europe

Africa

East Asia (including Japan)

Australia/ New Zealand

Total

1

2

3

4

5

6

7

8

9

Ahmedabad

10

40

9

25

12

3

1

100

Bengaluru

14

34

8

17

7

13

7

100

Bhubaneswar

46

30

0

2

0

21

1

100

Chandigarh

37

29

4

14

10

2

5

100

Chennai

13

50

10

9

1

14

3

100

Delhi

23

49

1

14

4

8

2

100

Hyderabad

10

64

8

11

2

2

3

100

Jaipur

66

12

2

6

5

6

3

100

Jammu

39

23

6

17

4

7

4

100

Kochi

63

22

0

8

1

3

3

100

Kolkata

21

49

4

8

5

8

4

100

Lucknow

22

39

14

14

4

3

5

100

Mumbai

36

34

3

13

3

7

5

100

Patna

24

35

2

18

6

10

5

100

Ranchi

30

30

3

24

2

9

2

100

All India

               

2012-13

37

34

3

12

3

7

4

100

2009-10

27

38

6

18

4

5

2

100

2006-07

24

44

6

13

2

8

3

100

Currency Composition

The survey on remittances indicates that about 57 per cent of the total remittance inflows are received in terms of dollar, while 16 per cent of remittances are received in Saudi riyal and UAE dirham. The share of Euro and pound sterling are 7 per cent and 8 per cent, respectively (Table 9).

Table 9: Currency Composition
(Percentage share in Total Remittances)

Centre

Saudi Riyal

UAE Dirham

US Dollar

GB Pound

Euro

Others

Total

1

2

3

4

5

6

7

8

Ahmedabad

0

0

78

11

5

6

100

Bangaluru

1

1

72

6

15

5

100

Bhubaneswar

0

0

94

0

5

1

100

Chandigarh

1

2

35

9

6

47

100

Chennai

1

7

56

3

6

28

100

Delhi

0

1

67

7

6

19

100

Hyderabad

0

0

83

3

9

4

100

Jaipur

0

0

64

3

7

26

100

Jammu

5

4

64

13

11

3

100

Kochi

7

19

46

7

8

13

100

Kolkata

3

0

66

16

14

15

113

Lucknow

6

13

57

8

15

2

100

Mumbai

9

9

57

8

6

10

100

Patna

0

3

70

6

7

14

100

Ranchi

1

7

63

10

9

9

100

All India

             

2012-13

7

9

57

8

7

12

100

Distribution of Remittances and Tenure of Stay Abroad

The survey indicates that the remittances received from NRIs staying abroad for less than one year varies from negligible to 10 per cent across centres. From balance of payments perspective, this does not qualify for workers’ remittances as these inflows are classified under compensation of employees of the primary income (Table 10).

Table 10: Distribution of remittances from NRIs According to tenure NRIs Stay Abroad

(Per cent)

Centre

less than a year

1-2 year

2-3 year

more than 3 years

Total

1

2

3

4

5

8

Ahmedabad

0

4

22

74

100

Bangaluru

7

10

16

67

100

Bhubaneswar

3

12

34

51

100

Delhi

10

15

25

50

100

Hyderabad

3

5

8

85

100

Jaipur

1

6

9

84

100

Jammu

10

21

30

39

100

Kochi

8

21

34

38

100

Kolkata

8

13

22

58

100

Lucknow

10

15

3

72

100

Mumbai

7

10

25

59

100

Patna

8

27

43

22

100

Ranchi

6

26

21

46

100

All India

7

12

25

53

100

Conclusions

The study based on the sample survey of ‘Remittances from Overseas Indians: Modes of Transfer, Transaction Cost and Time Taken’ reveals the following important dimensions of inward remittances from overseas Indians:

i. While electronic wires/SWIFT continues to be the dominant mode of transferring remittances by the overseas Indians, in the recent period, there has been a significant increase in the share of remittances transmitted through direct transfer to bank accounts and through on-line mode.

ii. Out of the total remittance transfers to India, the high value remittances (` 50,000 and above) accounted for 63 per cent of the total value of remittance inflows.

iii. The cost of remittances across various modes of transfers has moderated over the years reflecting increasing competition and introduction of fast money transferring infrastructure.

iv. The major sources of remittances are Gulf countries and North America accounting around 37 per cent and 34 per cent of total remittances, respectively. Major portion of remittances to India are dollar denominated (57 per cent) followed by Saudi riyal/UAE dirham (16 per cent).

v. A predominant portion of the remittances received (49 per cent) are utilised for family maintenance. The share of remittances for investment has gradually increased.


* Prepared in the Division of International Trade & Finance, Department of Economic and Policy Research (DEPR), Reserve Bank of India, Mumbai. The Survey work was undertaken by the Regional Offices of DEPR and Foreign Exchange Department viz., Ahmedabad, Bengaluru, Bhubaneswar, Chandigarh, Chennai, Hyderabad, Jaipur, Jammu Kochi, Kolkata, Lucknow New Delhi, Patna and Ranchi and the Division of International Trade & Finance, DEPR, CO, Mumbai. Logistic support for survey work was provided by the Regional Economies Monitoring Division, DEPR, CO, Mumbai.

1Private transfers reported in the old format of BoP presentations are now personal transfers under secondary income of new format of standard presentation of BoP (as per the BPM-6 format), compensation of employee under income account of old format has been reclassifi ed under primary income.


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