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Date : Jun 21, 2024
Annual Maintenance Contract (AMC) and Facility Management Service (FMS) for Computer Hardware, Software and Peripherals at Reserve Bank of India, Human Resource Management Department, Central Office, Mumbai

Reserve Bank of India, Human Resource Management Department, Central Office, Mumbai (hereinafter called the “Bank”) invites bids (Part I: Technical bid & Part II: Price bid) through e-Tender from Bank’s empaneled vendors for “Annual Maintenance Contract (AMC) and Facility Management Service (FMS) for Computer Hardware, Software and Peripherals at Reserve Bank of India, Human Resource Management Department, Central Office, Mumbai.

2. This is a limited tender. This notice is being published for information only and is not an open invitation to quote in this limited tender. Only those vendors who are empaneled with Department of Information Technology, Reserve Bank of India, Central Office for providing Annual Maintenance Contract & Facility Management Service for Computer Hardware, Software and Peripherals are eligible to participate in the tender. Unsolicited bids are liable to be ignored.

3. The contract will be valid for a period of 08 months from August 01, 2024 to March 31, 2025, which may be extended on a yearly basis for a maximum period of up to two (02) years, or other periods as the Bank may decide, subject to satisfactory performance.

4. Interested empaneled vendors of the Bank must register themselves on the MSTC portal (www.mstcecommerce.com/eprochome/rbi) for participating through e-tendering. The vendors should electronically submit their bids along with all supporting documents complete in all respects before 06:00 PM on July 15, 2024. The Bank reserves the right to reject any or all the bids without assigning any reason thereof.

5. The Tender Document can be downloaded from our website https://www.rbi.org.in (link ‘Tenders’).


SCHEDULE OF TENDER (SOT)

e-Tender No. RBI/HRMD-CO Central Office Departments/Others/2/24-25/ET/87[AMC for Computer Hardware]
Name of the Work Annual Maintenance Contract (AMC) and Facility Management Service (FMS) for Computer Hardware, Software and Peripherals at Human Resource Management Department, Reserve Bank of India, Central Office, Mumbai
Mode of Tender e-Tendering System
(Online Part - I – Technical Bid and Part - II – Price Bid through www.mstcecommerce.com/eprochome/rbi)
Estimated cost of work ₹14,00,000/- (Rupees Fourteen Lakh only) inclusive of GST @ 18%
Earnest Money Deposit (EMD) ₹28,000/- by NEFT in favour of Reserve Bank of India
Details for NEFT
Beneficiary Name: RESERVE BANK OF INDIA
Beneficiary Ac No: 186003001
IFSC -- RBIS0COD001 (7th character is Alphabet ‘O’, 5th, 9th and 10th character are digit ‘zero’)
Please mention UTR transaction details while applying in the given format Annexure – X

Non-submission of EMD will render the bid unresponsive and will be rejected
.
Date of Notice Inviting Tender (NIT) available for download June 21, 2024 from 04.00 PM onwards
Pre-Bid Meeting July 04, 2024 at 03.00 PM
Venue: Conference Room, 2nd Floor, Main Building, Reserve Bank of India, Fort, Mumbai-400 001
Publication of minutes of Pre-bid meeting/addendum, if any July 08, 2024
Date of Starting of e-Tender for submission of online Technical Bid and Price Bid at www.mstcecommerce.com/eprochome/rbi July 09, 2024 from 10.00 AM onwards
Last date for submission of Earnest Money Deposit (EMD) through NEFT July 15, 2024 by 06:00 PM
Last date and time for submission of Technical Bid & Price Bid July 15, 2024 by 06:00 PM
Date & Time of opening of Part-I (Technical Bid) July 16, 2024 at 03.00 PM
Date & Time of opening of Part-II (Price Bid) Part II will be opened at a later date after evaluation of Part I.
Transaction Fee Payment of Transaction Fee, as mentioned in the MSTC portal, through MSTC payment gateway by NEFT / RTGS in favour of MSTC
LIMITED
Address for Communication Chief General Manager-in-Charge,
Reserve Bank of India,
Human Resource Management Department,
Central Office,
Shahid Bhagat Singh Road,
Fort, Mumbai-400 001.
Email: itcellhrmdco@rbi.org.in

Note: Vendors may please note that any amendments / corrigendum to this tender will be notified on the website of RBI/ MSTC e-portal only and will not be published in any newspaper.

Chief General Manager-in-Charge
Human Resource Management Department
Reserve Bank of India, Central Office
Mumbai-400 001



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