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Date : Jul 05, 2024
Request for Proposal for Cisco WebEx Suite - Supply, Installation, Testing, Maintenance and Facilities Management at Reserve Bank of India, Mumbai

Tender ID: RBI/DIT-CO Central Office Departments/Others/3/24-25/ET/180[WebEx licenses and FMS]

Department of Information Technology (DIT), Reserve Bank of India (RBI), Central Office, 14th Floor, Central Office Building, Shahid Bhagat Singh Marg, Fort, Mumbai – 400 001 invites two-part Tender through e-tendering at MSTC portal (https://www.mstcecommerce.com/eprochome/rbi/) from eligible bidders for procurement of Cisco WebEx Suite (licenses) - Supply, Installation, Testing, Maintenance and Facilities Management at Reserve Bank of India.

This "Request for Proposal" (RFP) is not following Reverse Auction route. The RFP document for the project is hosted on MSTC Limited website. The companies intending to participate in the tender process shall submit their bids online as per the Tender document which may be downloaded from MSTC website from the following URL: https://www.mstcecommerce.com/eprochome/rbi/buyer_login.jsp. The tender document shall not be issued by any other means under any circumstances whatsoever. Corrigenda or clarifications, if any, shall be hosted on the above-mentioned website only. RBI reserves the right to accept any or reject any / all the tenders. Steps to be performed by the bidder:

a. Bidders need to register themselves on the MSTC website (https://www.mstcecommerce.com/eprochome/rbi/buyer_login.jsp). Vendor registration manual is present on MSTC website. Bidder needs to have valid Digital Certificate with signing and encryption rights. The bidders are requested to ensure that they have the same, well in advance. For any assistance for bidding purpose, bidder can contact MSTC e-Procurement team directly ({Mr. Tanmoy Sarkar, Deputy Manager, e-mail- tsarkar@mstcindia.co.in, Mob.: 8349894664; Ms. Rupali Pandey, Deputy Manager, E- mail- rpandey@mstcindia.co.in, Mob.: 9458704037; Centralized MSTC Helpdesk for Vendors, E-mail- helpdeskho@mstcindia.in (Please mention "HO Helpdesk" as subject while sending emails), Mob.: 07969066600 (9:30 AM to 5:00 PM on all working days for all Technical issues relating to e-Tenders, System settings etc.)}. For any other queries related to the RFP, the bidders may contact through e-mail on vc@rbi.org.in.

b. Post successful registration, Bidder can access the RFP document and related annexures.

c. Bidder can upload their respective bids on the above mentioned MSTC portal. It is to be noted that Bidders will be able to view and access their own bids only.

d. Last date for submission of tender: 15:00 hrs. of July 25, 2024 on MSTC website.

Chief General Manager-in-Charge
Department of Information Technology




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