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CONSUMER EDUCATION AND PROTECTION

The Reserve Bank’s approach to customer service focusses on protection of customers’ rights, enhancing the quality of customer service, spreading awareness and strengthening the grievance redressal mechanism in banks and also in the Reserve Bank.

Press Release


PDF document (321 kb)
Date : Nov 19, 2024
RBI cautions public on deepfake videos of Top Management circulated over social media giving financial advice

It has come to the notice of Reserve Bank of India that fake videos of the Governor are being circulated in social media that claim launch of or support to some investment schemes by the RBI. These videos attempt to advise people to invest their money in such schemes, through use of technological tools.

RBI clarifies that its officials are not involved in or support any such activities and these videos are fake. RBI does not give any such financial investment advice.

Members of the public are, therefore, cautioned against engaging with and falling prey to such deepfake videos circulated over social media.

(Puneet Pancholy)  
Chief General Manager

Press Release: 2024-2025/1537


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