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Date : May 14, 2025
Survey on Digital Payments Covering Users and Merchants, Mumbai

This notice is being published for information only and is not an open invitation to quote in this limited tender. Participation in this tender is by invitation only and is limited to the selected Procuring Entity’s enlisted contractors. Please refer to RBI website https://www.rbi.org.in/Scripts/BS_ViewTendersIDDetails.aspx?TId=3643 for the list of empanelled survey agencies for household surveys for the period from April 2025 to March 2028. Unsolicited offers are liable to be ignored. However, contractors who desire to participate in such tenders in future may apply for enlistment with RBI as per procedure.

SCHEDULE OF TENDER

E-Tender Number RBI/DPSS-Central Office Departments/Others/1/25-26/ET/92 [Survey on Digital Payments]
Mode of tender Only through e-Procurement system https://www.mstcecommerce.com/eproc/
The agencies, who intend to bid, are required to submit their offer electronically through this e- tendering portal. No physical bid would be accepted
Date of uploading financial bid document on MSTC website May 14, 2025
E-tender view date at MSTC website May 14, 2025
Date and time of Pre-bid meeting (Online through Webex) May 19, 2025 at 15:00 hrs
Date of starting of submission of financial bid May 20, 2025
Last date for submitting financial bid June 06, 2025 at 15:00 hrs
Estimated cost of the survey ₹2.50 crore
Earnest Money Deposit (EMD)
  1. The bidders can submit the EMD of ₹5,00,000 (Rupees five lakh only) for the captioned tender either through Bank Guarantee or through NEFT [in the beneficiary name of Reserve Bank of India in the A/c No. 41869229937 & IFSC code – RBIS0COD001 (the 5th, 9th and 10th character is numerical zero, 7th character is alphabet O)] before the opening of the bids.

  2. The BG should be in favour of: The Chief General Manager-in-Charge, Department of Payment and Settlement Systems, Reserve Bank of India, Central Office,14th Floor, New Central Office Building, Fort, Mumbai – 400001

  3. The bidders will have to upload scanned copy of EMD through bank guarantee/ NEFT in MSTC e-Procurement Portal for RBI along with other supportive documents.

  4. The original copy of the bank guarantee or proof of NEFT should reach at the address of the communication before opening of the bids. A tender which is not accompanied by such EMD will not be considered for further processing.

  5. No interest shall be paid on EMD. EMD will be refunded /returned by the Bank to the unsuccessful bidders after the completion financial bidding procedure.
Transaction Fee As applicable by MSTC.
Date, time and venue of opening of e-tender June 06, 2025 at 16:00 hrs
Department of Payment and Settlement Systems
Reserve Bank of India
Conference Room, 14th Floor,
New Central Office Building, Fort
Mumbai – 400001

Chief General Manager-in-Charge
Department of Payment and Settlement Systems



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