Sr. No. |
Type of Services |
Time Required |
1 |
Issue of Duplicate securities
(a) G. P. Notes
(b) Duplicate receipt |
3 months from the date of publication in the Government Gazette.
Within 2 days of admission of claim.
|
2 |
Payment of Interest Warrant
(a) Stock certificate
(b)
S.G.L.
(c)
Saving Bonds |
On due date
On due date
On due Date |
3 |
(a) Transfer
(b) Change of enfacement
(c) Conversion |
4 days.
2 days from the date of receipt of Special cancellation advice from the parent PDO.
4 days |
4 |
Credit to SGL account |
3 days |
5 |
Issue of scripts by debit to SGL |
2 days |
6 |
Receipt of securities for repayment |
5 days |
7 |
SGL transfer |
1 day |
8 |
Registration of Power of Attorney and Certification |
1 day |
9 |
Other services
(a) Examination
(b) Certificate of Registry of sale power
(c) Renewal
(d) Withdrawal from safe custody |
1 day
1 day
6 day
1 day
|
10 |
Revalidation of Interest Warrant |
1 day |
11 |
Registration of Nomination |
1 day |
12 |
Registration and Revocation of Pledge, Lien, etc.
(a) Stock Certificate |
3 days
|
| |
(b) S.G.L. |
1 day |
In case of unsatisfactory service or non-compliance of the above time schedule in Public Debt Office, please approach the Nodal Officer of Reserve Bank of India for Complaint Redressal at Regional Offices as per the list given below.
Sr. No. |
Name of PDO |
Name of Nodal Officer & Designation |
Phone No/email address |
1. |
Ahmedabad |
Smt M. K. Subhashree
Assistant General Manager (Banking) |
079-27540193
09825023995
Email |
2. |
Bangalore |
Shri K. N. Ranganath
Assistant Manager |
080-22180558
09845271625
Email |
3. |
Bhubaneswar |
Shri Tapas Biswas
Assistant General Manager |
0674-2396089 Ext. – 220
Email |
4. |
Chennai |
Shri M. A. Nasser
Assistant General Manager (Personnel) |
044-25367236
Email |
5. |
Guwahati |
Shri Nirmali Chakravarty
Assistant Manager |
0361-2636559 Ext. - 507
09954201395
Email |
6. |
Hyderabad |
Shri T. Singaram
Manager |
040-23212005
09030257943
Email |
7. |
Jaipur |
Shri S. D. Gupta
Manager (Personnel) |
0141-2562060
08003398181
Email |
8. |
Kanpur |
Shri R. S. Tiwari
Manager |
0512-2351855
09455938252
Email |
9. |
Kolkata |
Shri Priyabrata Si
Deputy General Manager (H R Cell) |
033-22623590
Email |
10. |
Mumbai |
Smt Devika Gowrishankar
Assistant General Manager |
022-22701299
Email |
11. |
Nagpur |
Shri Rajender Kumar
Assistant General Manager |
0712-2520120
09689888784
Email |
12. |
New Delhi |
Smt Nanda S Dave
General Manager (HRMD) |
011-23717554
09654722338
Email |
13. |
Patna |
Shri Sushil Kumar Lal
Assistant Manager |
0612-2323927
09430556950
Email |
14. |
Thiruvanan-thapuram |
Smt Prameela Job
Manager |
0471-2328690
Email |